qwerty virus

[lonerhino]

my keyboard has been rendered partially non functional. the letters qwerty and the space bar don't work and i ran the program without success. any suggestions?

[AdvancedSetup]

Try shutting down your computer.

Unplug it from the wall for a couple minutes

Unplug your keyboard and mouse from the system a couple of times back and forth to ensure the connections are clean.

Plug the computer power back in and start the computer back up again and let us know if the issues still continues or not.

[lonerhino]

Try shutting down your computer.

Unplug it from the wall for a couple minutes

Unplug your keyboard and mouse from the system a couple of times back and forth to ensure the connections are clean.

Plug the computer power back in and start the computer back up again and let us know if the issues still continues or not.

i have tried that + ran your software as well as at least 6 other virus removal products. brought the tower to a local computer repair shop and they said there is a "qwerty virus" that they could remove for 150.00

i passed on their solution and was hoping you had an update that could fix it. i have researched this problem on the web and there's an awful lot of people with the same problem- too many for it to be a hardware issue.

[AdvancedSetup]

No problem, just wanted to make sure you were not having a hardware issue is all. If it really is infected we can help you with it. Please follow the directions below and someone will help you for free.

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[scuppered]

I have exactly the same problem and now I can't even start up my laptop because I can't enter the password

[daledoc1]

Hi, scuppered, and :

 

This topic is very, very old and it's best for malware problems to start a new topic.

 

I see, however, that you've started a new post over in the malware removal section >>HERE<<?

That's good.

 

Please stay with that topic until your malware helper gives you the "all clear".

If it turns out to be a hardware problem, rather than malware, your helper will probably send you back to this section of the forum to create a NEW post.

 

Thanks!

 

daledoc1