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Hi,

I was infected to some malwares/viruses. But I've tried to remove it, but I believe there's something ugly inside my PC.

Here's the scan log before I remove the files:

Malwarebytes' Anti-Malware 1.51.1.1800

www.malwarebytes.org

Database version: 7698

Windows 5.1.2600 Service Pack 2

Internet Explorer 6.0.2900.2180

12/09/2011 17:17:54

mbam-log-2011-09-12 (17-17-54).txt

Scan type: Quick scan

Objects scanned: 198155

Time elapsed: 11 minute(s), 58 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 3

Folders Infected: 0

Files Infected: 8

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Intel System Core (Spyware.Passwords.XGen) -> Value: Intel System Core -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\system32\igfxpx32.exe (Spyware.Passwords.XGen) -> Delete on reboot.

c:\documents and settings\Cesilia\local settings\Temp\tmp01.exe (Worm.Kolab) -> Quarantined and deleted successfully.

c:\documents and settings\Cesilia\local settings\Temp\tmp70.exe (Trojan.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\Cesilia\local settings\Temp\tmp73.exe (Trojan.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\Cesilia\local settings\temporary internet files\Content.IE5\1GVRTKT9\e1[2].zip (Trojan.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\Cesilia\local settings\temporary internet files\Content.IE5\4TI789MN\p1[1].exe (Trojab.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\Cesilia\local settings\temporary internet files\Content.IE5\W3DZ26RH\j1[1].zip (Trojan.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\Cesilia\local settings\Temp\tmp2.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

This is what inside my quarantine:

worm.kolab (in my document and settings)

trojan.agent (in my document and settings)

spyware.passwords.xgen (c:\windows\system32\igfxpx32.exe)

spyware.passwords.xgen (hklm\software\microsoft\currenversion\run\intel system core)

PUM.disabled.securitycenter (hklm\software\microsoft\security center\firewall disablednotify|1|0)

PUM.disabled.securitycenter (hklm\software\microsoft\security center\antivirus disablednotify|1|0)

windows.tool.disabled (hklm\software\policies\microsoft\windows NT\systemrestore\disableconfig|1|0)

And here's the log after I removed them:

Malwarebytes' Anti-Malware 1.51.1.1800

www.malwarebytes.org

Database version: 7698

Windows 5.1.2600 Service Pack 2

Internet Explorer 6.0.2900.2180

12/09/2011 18:34:05

mbam-log-2011-09-12 (18-34-05).txt

Scan type: Quick scan

Objects scanned: 198381

Time elapsed: 16 minute(s), 36 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

But I did not clear them appropriately. How to completely remove them?

Many thanks!

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Hello jijaybajay: :welcome:

If you think your system is still infected, here are the steps needed to get your computer cleaned:

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start your own topic in the
Malware Removal - HijackThis Logs subforum
so a qualified expert can help you fix any malware related problems/infections you may have.

  • Please read and
    CAREFULLY FOLLOW
    the
    , skipping any steps you are unable to complete. Then post a
    .

  • After posting your new post, make sure under
    options
    , you select
    Track this topic
    and choose
    Immediate Email Notification
    , so that you're alerted when someone has replied to your post.

  • One of the
    there will give you one-on-one assistance when one becomes available.

  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE:
Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.
    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.

      Or

    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at
or
.

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the Add-Reply.png button instead of other ones when you start replying. :)

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