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Malwarebytes wont work


Roadhog

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Sorry to bother you. I can't get Malwarebytes, GMER, Antivirus or anything else it seems, to run. I've tried everything in the What do I do now? post, with no success. I have attached what I could,to get started. Any help would be appreciated.

Thanks

Turin

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_24

Run by Owner at 22:47:42 on 2011-09-10

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3327.2711 [GMT -6:00]

.

AV: System Shield *Enabled/Updated* {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\WINDOWS\2061083394:4250674821.exe

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe

C:\Program Files\ASUS\EPU\EPU.exe

C:\Program Files\ASUS\TurboV\TurboV.exe

C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe

C:\Program Files\ASUS\AI Suite\Q-Button\QButton.exe

C:\Program Files\ASUS\AI Suite\QFan4\FanHelp.exe

C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe

C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe

C:\Program Files\Cyberlink\Shared files\brs.exe

C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\ZapShares\ZapSharesProtect.exe

C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe

C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe

c:\Program Files\Zune\ZuneBusEnum.exe

C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.comcast.net/

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - c:\program files\devicevm\browser configuration utility\AddressBarSearch.dll

uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll

TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"

uRun: [i5l1E] rundll32.exe "c:\documents and settings\owner\appdata\locallow\wdtef\I5l1E.dll",Hkxym6WbRd 3ct

uRun: [Advanced SystemCare 4] "c:\program files\iobit\advanced systemcare 4\ASCTray.exe"

mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

mRun: [HDAudDeck] c:\program files\via\viaudioi\hdadeck\HDeck.exe 1

mRun: [six Engine] "c:\program files\asus\epu\EPU.exe" -b

mRun: [TurboV] "c:\program files\asus\turbov\TurboV.exe" -b

mRun: [bCU] "c:\program files\devicevm\browser configuration utility\BCU.exe"

mRun: [ASUS Update Checker] c:\program files\asus\asusupdate\updatechecker\UpdateChecker.exe

mRun: [Ai Nap] "c:\program files\asus\ai suite\q-button\QButton.exe"

mRun: [QFan Help] "c:\program files\asus\ai suite\qfan4\FanHelp.exe"

mRun: [Cpu Level Up help] "c:\program files\asus\ai suite\CpuLevelUpHelp.exe"

mRun: [updateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"

mRun: [MDS_Menu] "c:\program files\cyberlink\mediashow4\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\mediashow4" updatewithcreateonce "software\cyberlink\mediashow\4.1"

mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"

mRun: [updateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"

mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"

mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"

mRun: [bDRegion] c:\program files\cyberlink\shared files\brs.exe

mRun: [updatePPShortCut] "c:\program files\cyberlink\powerproducer\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerproducer" updatewithcreateonce "software\cyberlink\powerproducer\5.0"

mRun: [uCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\1.0"

mRun: [updatePSTShortCut] "c:\program files\cyberlink\blu-ray disc suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\blu-ray disc suite" updatewithcreateonce "software\cyberlink\PowerStarter"

mRun: [Reader Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"

mRun: [ZapShares] "c:\program files\zapshares\ZapSharesProtect.exe"

mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

LSP: c:\windows\system32\iavlsp.dll

LSP: mswsock.dll

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 68.87.85.102 68.87.69.150 192.168.1.1 68.87.85.102 68.87.69.150

TCP: Interfaces\{E2C61B94-8711-4E57-9D7D-D3FDDAE92119} : DhcpNameServer = 68.87.85.102 68.87.69.150 192.168.1.1 68.87.85.102 68.87.69.150

Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SSODL: MSP - {10b02ea8-03fc-4818-a8db-d6170b74b668} - No File

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\cvx1edr8.default\

FF - prefs.js: browser.search.selectedEngine - Startpage HTTPS

FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net

FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\cvx1edr8.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\FFExternalAlert.dll

FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\cvx1edr8.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\RadioWMPCore.dll

FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\cvx1edr8.default\extensions\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\components\RadioWMPCoreGecko19.dll

FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\cvx1edr8.default\extensions\dttoolbar@toolbarnet.com\components\DTToolbarFF.dll

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npijjiFFPlugin1.dll

FF - plugin: c:\program files\nos\bin\np_gp.dll

FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll

.

============= SERVICES / DRIVERS ===============

.

R0 CLBStor;CyberLink InstantBurn UDF Reader Help Driver;c:\windows\system32\drivers\CLBStor.sys [2010-12-12 10368]

R1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2010-12-11 11448]

R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};Power Control [2010/12/12 21:52:20];c:\program files\cyberlink\powerdvd8\000.fcl [2010-1-12 87536]

R2 AMP;AMP;c:\windows\system32\drivers\amp.sys [2010-1-19 127016]

R2 AMPSE;AMPSE;c:\windows\system32\drivers\ampse.sys [2010-1-19 1118248]

R2 AsSysCtrlService;ASUS System Control Service;c:\program files\asus\assysctrlservice\1.00.02\AsSysCtrlService.exe [2010-12-11 90112]

R2 BCUService;Browser Configuration Utility Service;c:\program files\devicevm\browser configuration utility\BCUService.exe [2009-10-26 223464]

R2 CLBUDFR;CyberLink UDF Filesystem;c:\windows\system32\drivers\CLBUDFR.sys [2010-12-12 154368]

R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2010-12-11 10384]

R2 vseamps;vseamps;c:\program files\common files\authentium\antivirus5\vseamps.exe [2010-1-19 121384]

R2 vsedsps;vsedsps;c:\program files\common files\authentium\antivirus5\vsedsps.exe [2010-1-19 117288]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32.sys [2010-12-11 100456]

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2010-12-11 1425280]

S2 AdvancedSystemCareService;Advanced SystemCare Service;c:\program files\iobit\advanced systemcare 4\ASCService.exe [2011-6-25 352768]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-21 136176]

S2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-12-11 722616]

S2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-7-24 2214504]

S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-21 136176]

S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

S3 vseqrts;vseqrts;c:\program files\common files\authentium\antivirus5\vseqrts.exe [2010-1-19 158248]

S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2010-11-11 268528]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== File Associations ===============

.

JSEFile=NOTEPAD.EXE %1

regfile=NOTEPAD.EXE %1

scrfile=NOTEPAD.EXE %1

VBEFile=NOTEPAD.EXE %1

VBSFile=NOTEPAD.EXE %1

.

=============== Created Last 30 ================

.

2011-09-04 21:59:57 -------- d-----w- c:\documents and settings\owner\application data\Malwarebytes

2011-09-04 21:59:51 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-09-04 21:59:48 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2011-09-04 21:59:44 22712 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-09-04 21:59:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-09-04 21:56:27 -------- d-s---w- C:\ComboFix

2011-09-04 05:57:33 43408 --sha-w- c:\windows\system32\c_29321.nl_

2011-09-04 04:10:14 -------- d--h--w- c:\windows\PIF

2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll

2011-08-25 09:00:35 -------- d-----w- c:\documents and settings\owner\local settings\application data\PCHealth

2011-08-14 12:24:38 -------- d-----w- c:\windows\pss

.

==================== Find3M ====================

.

2011-09-04 06:01:04 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys

2011-09-04 05:53:02 42112 ----a-w- c:\windows\system32\drivers\imapi.sys

2011-09-03 10:17:37 599040 ----a-w- c:\windows\system32\crypt32.dll

2011-08-08 21:01:38 11776 ----a-w- c:\windows\system32\smrgdf.exe

2011-08-08 21:01:28 29696 ----a-w- c:\windows\system32\iolobtdfg.exe

2011-08-08 20:18:16 2083464 ----a-w- c:\windows\system32\Incinerator32.dll

2011-07-30 15:29:19 505128 ----a-w- c:\windows\system32\msvcp71.dll

2011-07-30 15:29:19 29480 ----a-w- c:\windows\system32\msxml3a.dll

2011-07-24 21:53:17 273460 ----a-w- c:\windows\system32\nvdrsdb1.bin

2011-07-24 21:53:17 1 ----a-w- c:\windows\system32\nvdrssel.bin

2011-07-24 21:52:32 273460 ----a-w- c:\windows\system32\nvdrsdb0.bin

2011-07-19 21:42:44 2083464 ----a-w- c:\windows\system32\is-HA4TU.tmp

2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2011-07-08 14:02:00 10496 ------w- c:\windows\system32\drivers\ndistapi.sys

2011-06-24 14:10:36 139656 ------w- c:\windows\system32\drivers\rdpwd.sys

2011-06-21 18:18:34 81920 ------w- c:\windows\system32\ieencode.dll

2011-06-21 18:18:34 667136 ----a-w- c:\windows\system32\wininet.dll

2011-06-21 18:18:34 61952 ------w- c:\windows\system32\tdc.ocx

2011-06-21 12:58:45 369664 ------w- c:\windows\system32\html.iec

2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll

2011-06-16 15:30:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

.

============= FINISH: 22:48:30.07 ===============

Attach.zip

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Hello Roadhog ! Welcome to Malwarebytes Forums! :welcome:

My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

IMPORTANT NOTE: One or more of the identified infections is related to the rootkit ZeroAccess. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to be used be the attacker for malicious purposes. Rootkits are used be Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bepasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:

If your computer was used for online banking, has credit card information or other sensitive data on it, you should stay disconnected from the Internet until your system is fully cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:

Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. If you decide to continue please do this:

Backup Your Registry with ERUNT

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Open Erunt.exe. Follow the prompts leaving the values at default.

Note: to restore your registry, go to the folder and start ERDNT.exe

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    tdsskiller1.jpg
  • If an malicious object is detected, the default action will be Cure, click on Continue.
    tdsskiller2.jpg
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • Select Skip to the sptd.sys.
    image002c.png
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    1102171200c5c8b17578a60.jpg
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Regards,

Georgi

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Hello Roadhog ! Welcome to Malwarebytes Forums! :welcome:

My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

IMPORTANT NOTE: One or more of the identified infections is related to the rootkit ZeroAccess. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to be used be the attacker for malicious purposes. Rootkits are used be Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bepasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:

If your computer was used for online banking, has credit card information or other sensitive data on it, you should stay disconnected from the Internet until your system is fully cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:

Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. If you decide to continue please do this:

Backup Your Registry with ERUNT

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Open Erunt.exe. Follow the prompts leaving the values at default.

Note: to restore your registry, go to the folder and start ERDNT.exe

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    tdsskiller1.jpg
  • If an malicious object is detected, the default action will be Cure, click on Continue.
    tdsskiller2.jpg
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • Select Skip to the sptd.sys.
    image002c.png
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    1102171200c5c8b17578a60.jpg
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Regards,

Georgi

Thanks for the help. Here is the TDSSKiller report to requested.

2011/09/13 12:55:10.0843 2080 TDSS rootkit removing tool 2.5.22.0 Sep 13 2011 15:55:17

2011/09/13 12:55:11.0156 2080 ================================================================================

2011/09/13 12:55:11.0156 2080 SystemInfo:

2011/09/13 12:55:11.0156 2080

2011/09/13 12:55:11.0156 2080 OS Version: 5.1.2600 ServicePack: 3.0

2011/09/13 12:55:11.0156 2080 Product type: Workstation

2011/09/13 12:55:11.0156 2080 ComputerName: JEFF-D0E1EB4A70

2011/09/13 12:55:11.0156 2080 UserName: Owner

2011/09/13 12:55:11.0156 2080 Windows directory: C:\WINDOWS

2011/09/13 12:55:11.0156 2080 System windows directory: C:\WINDOWS

2011/09/13 12:55:11.0156 2080 Processor architecture: Intel x86

2011/09/13 12:55:11.0156 2080 Number of processors: 4

2011/09/13 12:55:11.0156 2080 Page size: 0x1000

2011/09/13 12:55:11.0156 2080 Boot type: Normal boot

2011/09/13 12:55:11.0156 2080 ================================================================================

2011/09/13 12:55:12.0359 2080 Initialize success

2011/09/13 12:55:15.0125 2444 ================================================================================

2011/09/13 12:55:15.0125 2444 Scan started

2011/09/13 12:55:15.0125 2444 Mode: Manual;

2011/09/13 12:55:15.0125 2444 ================================================================================

2011/09/13 12:55:16.0093 2444 2a3d97a (8f2bb1827cac01aee6a16e30a1260199) C:\WINDOWS\2061083394:4250674821.exe

2011/09/13 12:55:16.0109 2444 Suspicious file (Hidden): C:\WINDOWS\2061083394:4250674821.exe. md5: 8f2bb1827cac01aee6a16e30a1260199

2011/09/13 12:55:16.0109 2444 2a3d97a - detected HiddenFile.Multi.Generic (1)

2011/09/13 12:55:16.0203 2444 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys

2011/09/13 12:55:16.0250 2444 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys

2011/09/13 12:55:16.0296 2444 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys

2011/09/13 12:55:16.0359 2444 AFD (355556d9e580915118cd7ef736653a89) C:\WINDOWS\System32\drivers\afd.sys

2011/09/13 12:55:16.0437 2444 AmdPPM (033448d435e65c4bd72e70521fd05c76) C:\WINDOWS\system32\DRIVERS\AmdPPM.sys

2011/09/13 12:55:16.0468 2444 AMP (182806937f4af5cc0f3c65b4d68b051e) C:\WINDOWS\system32\DRIVERS\amp.sys

2011/09/13 12:55:16.0500 2444 AMPSE (b95101fbceb2ae4873e3bc38460f5568) C:\WINDOWS\system32\DRIVERS\ampse.sys

2011/09/13 12:55:16.0546 2444 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys

2011/09/13 12:55:16.0625 2444 AsIO (9d8cb58b9a9e177ddd599791a58a654d) C:\WINDOWS\system32\drivers\AsIO.sys

2011/09/13 12:55:16.0656 2444 AsUpIO (e67493490466b5f04b58c22d2590e8ca) C:\WINDOWS\system32\drivers\AsUpIO.sys

2011/09/13 12:55:16.0687 2444 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys

2011/09/13 12:55:16.0687 2444 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys

2011/09/13 12:55:16.0718 2444 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys

2011/09/13 12:55:16.0765 2444 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys

2011/09/13 12:55:16.0796 2444 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys

2011/09/13 12:55:16.0828 2444 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys

2011/09/13 12:55:16.0859 2444 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys

2011/09/13 12:55:16.0875 2444 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys

2011/09/13 12:55:16.0890 2444 Cdrom (4b0a100eaf5c49ef3cca8c641431eacc) C:\WINDOWS\system32\DRIVERS\cdrom.sys

2011/09/13 12:55:16.0921 2444 CLBStor (cc82215750723d839dbc5d2d625fc130) C:\WINDOWS\system32\drivers\CLBStor.sys

2011/09/13 12:55:16.0937 2444 CLBUDFR (c002f79e6ee9bdf442514435c3d2bcb6) C:\WINDOWS\system32\drivers\CLBUDFR.sys

2011/09/13 12:55:17.0031 2444 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys

2011/09/13 12:55:17.0062 2444 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys

2011/09/13 12:55:17.0109 2444 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys

2011/09/13 12:55:17.0140 2444 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys

2011/09/13 12:55:17.0156 2444 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys

2011/09/13 12:55:17.0187 2444 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys

2011/09/13 12:55:17.0218 2444 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys

2011/09/13 12:55:17.0234 2444 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys

2011/09/13 12:55:17.0265 2444 FileDisk (0694585d54bf46379ce41aee2b6864aa) C:\WINDOWS\system32\drivers\FileDisk.sys

2011/09/13 12:55:17.0281 2444 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys

2011/09/13 12:55:17.0296 2444 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys

2011/09/13 12:55:17.0312 2444 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys

2011/09/13 12:55:17.0328 2444 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys

2011/09/13 12:55:17.0343 2444 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys

2011/09/13 12:55:17.0375 2444 GcKernel (72fe2bea6863d4eb93442a1c4fb5ca48) C:\WINDOWS\system32\DRIVERS\GcKernel.sys

2011/09/13 12:55:17.0406 2444 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys

2011/09/13 12:55:17.0437 2444 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys

2011/09/13 12:55:17.0453 2444 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys

2011/09/13 12:55:17.0484 2444 HIDSwvd (bd205320308fb41c88a4049a2d1764b4) C:\WINDOWS\system32\DRIVERS\HIDSwvd.sys

2011/09/13 12:55:17.0500 2444 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys

2011/09/13 12:55:17.0562 2444 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys

2011/09/13 12:55:17.0609 2444 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys

2011/09/13 12:55:17.0640 2444 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys

2011/09/13 12:55:17.0703 2444 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys

2011/09/13 12:55:17.0750 2444 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys

2011/09/13 12:55:17.0765 2444 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys

2011/09/13 12:55:17.0781 2444 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys

2011/09/13 12:55:17.0812 2444 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys

2011/09/13 12:55:17.0843 2444 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys

2011/09/13 12:55:17.0859 2444 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys

2011/09/13 12:55:17.0906 2444 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys

2011/09/13 12:55:18.0062 2444 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys

2011/09/13 12:55:18.0218 2444 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys

2011/09/13 12:55:18.0265 2444 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys

2011/09/13 12:55:18.0296 2444 L8042Kbd (0c6e346cde730cf1356dd69ad6e9bc42) C:\WINDOWS\system32\DRIVERS\L8042Kbd.sys

2011/09/13 12:55:18.0343 2444 LBeepKE (9ffd1cf2a782f2560e78eec4b8b8689e) C:\WINDOWS\system32\Drivers\LBeepKE.sys

2011/09/13 12:55:18.0375 2444 LHidFilt (7f9c7b28cf1c859e1c42619eea946dc8) C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys

2011/09/13 12:55:18.0406 2444 LMouFilt (ab33792a87285344f43b5ce23421bab0) C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys

2011/09/13 12:55:18.0437 2444 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys

2011/09/13 12:55:18.0453 2444 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys

2011/09/13 12:55:18.0468 2444 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys

2011/09/13 12:55:18.0500 2444 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys

2011/09/13 12:55:18.0515 2444 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys

2011/09/13 12:55:18.0578 2444 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys

2011/09/13 12:55:18.0625 2444 MRxSmb (a7829b35d7badde773ab5bafb75c41c9) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys

2011/09/13 12:55:18.0640 2444 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\mrxsmb.sys. Real md5: a7829b35d7badde773ab5bafb75c41c9, Fake md5: 78388925f21ed61191a08775c61c2deb

2011/09/13 12:55:18.0640 2444 MRxSmb - detected Rootkit.Win32.ZAccess.e (0)

2011/09/13 12:55:18.0656 2444 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys

2011/09/13 12:55:18.0687 2444 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys

2011/09/13 12:55:18.0687 2444 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys

2011/09/13 12:55:18.0703 2444 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys

2011/09/13 12:55:18.0718 2444 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys

2011/09/13 12:55:18.0734 2444 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) C:\WINDOWS\system32\DRIVERS\ASACPI.sys

2011/09/13 12:55:18.0765 2444 Mup (de6a75f5c270e756c5508d94b6cf68f5) C:\WINDOWS\system32\drivers\Mup.sys

2011/09/13 12:55:18.0781 2444 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys

2011/09/13 12:55:18.0812 2444 NdisTapi (0109c4f3850dfbab279542515386ae22) C:\WINDOWS\system32\DRIVERS\ndistapi.sys

2011/09/13 12:55:18.0828 2444 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys

2011/09/13 12:55:18.0843 2444 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys

2011/09/13 12:55:18.0875 2444 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys

2011/09/13 12:55:18.0890 2444 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys

2011/09/13 12:55:18.0906 2444 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys

2011/09/13 12:55:18.0937 2444 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys

2011/09/13 12:55:18.0984 2444 nm (1e421a6bcf2203cc61b821ada9de878b) C:\WINDOWS\system32\DRIVERS\NMnt.sys

2011/09/13 12:55:18.0984 2444 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys

2011/09/13 12:55:19.0015 2444 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys

2011/09/13 12:55:19.0031 2444 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys

2011/09/13 12:55:19.0281 2444 nv (8b2c874897ea498da012284e12f9db2b) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys

2011/09/13 12:55:19.0515 2444 NVENETFD (a12ec731bb00adad2d016d41c1f18fa4) C:\WINDOWS\system32\DRIVERS\NVENETFD.sys

2011/09/13 12:55:19.0546 2444 NVHDA (50acb7253d1104e5917e15a0670d63d5) C:\WINDOWS\system32\drivers\nvhda32.sys

2011/09/13 12:55:19.0609 2444 nvnetbus (5dc6a149897820de315916b6ec984ec9) C:\WINDOWS\system32\DRIVERS\nvnetbus.sys

2011/09/13 12:55:19.0656 2444 nvsmu (f13618f0cb1e95232f4c2401592a59e9) C:\WINDOWS\system32\DRIVERS\nvsmu.sys

2011/09/13 12:55:19.0718 2444 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys

2011/09/13 12:55:19.0750 2444 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys

2011/09/13 12:55:19.0781 2444 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys

2011/09/13 12:55:19.0796 2444 papycpu2 (f5cf06754ae54d9d3353fc9c59bc4e04) C:\WINDOWS\System32\DRIVERS\papycpu2.sys

2011/09/13 12:55:19.0812 2444 papyjoy (b09a71e8e1e127455f3a2fe83d38851f) C:\WINDOWS\System32\DRIVERS\papyjoy.sys

2011/09/13 12:55:19.0843 2444 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys

2011/09/13 12:55:19.0859 2444 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys

2011/09/13 12:55:19.0890 2444 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys

2011/09/13 12:55:19.0906 2444 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys

2011/09/13 12:55:19.0937 2444 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys

2011/09/13 12:55:19.0968 2444 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys

2011/09/13 12:55:20.0015 2444 pcouffin (5b6c11de7e839c05248ced8825470fef) C:\WINDOWS\system32\Drivers\pcouffin.sys

2011/09/13 12:55:20.0125 2444 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys

2011/09/13 12:55:20.0125 2444 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys

2011/09/13 12:55:20.0140 2444 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys

2011/09/13 12:55:20.0171 2444 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys

2011/09/13 12:55:20.0234 2444 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys

2011/09/13 12:55:20.0265 2444 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys

2011/09/13 12:55:20.0265 2444 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys

2011/09/13 12:55:20.0281 2444 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys

2011/09/13 12:55:20.0296 2444 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys

2011/09/13 12:55:20.0328 2444 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys

2011/09/13 12:55:20.0390 2444 RDPWD (fc105dd312ed64eb66bff111e8ec6eac) C:\WINDOWS\system32\drivers\RDPWD.sys

2011/09/13 12:55:20.0406 2444 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys

2011/09/13 12:55:20.0468 2444 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys

2011/09/13 12:55:20.0484 2444 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys

2011/09/13 12:55:20.0500 2444 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys

2011/09/13 12:55:20.0531 2444 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys

2011/09/13 12:55:20.0593 2444 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys

2011/09/13 12:55:20.0656 2444 sptd (cdddec541bc3c96f91ecb48759673505) C:\WINDOWS\System32\Drivers\sptd.sys

2011/09/13 12:55:20.0687 2444 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys

2011/09/13 12:55:20.0718 2444 Srv (47ddfc2f003f7f9f0592c6874962a2e7) C:\WINDOWS\system32\DRIVERS\srv.sys

2011/09/13 12:55:20.0750 2444 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys

2011/09/13 12:55:20.0765 2444 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys

2011/09/13 12:55:20.0843 2444 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys

2011/09/13 12:55:20.0875 2444 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys

2011/09/13 12:55:20.0906 2444 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys

2011/09/13 12:55:20.0921 2444 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys

2011/09/13 12:55:20.0937 2444 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys

2011/09/13 12:55:20.0968 2444 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys

2011/09/13 12:55:21.0000 2444 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys

2011/09/13 12:55:21.0062 2444 USBAAPL (5c2bdc152bbab34f36473deaf7713f22) C:\WINDOWS\system32\Drivers\usbaapl.sys

2011/09/13 12:55:21.0078 2444 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys

2011/09/13 12:55:21.0093 2444 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys

2011/09/13 12:55:21.0109 2444 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys

2011/09/13 12:55:21.0125 2444 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys

2011/09/13 12:55:21.0140 2444 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys

2011/09/13 12:55:21.0187 2444 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS

2011/09/13 12:55:21.0203 2444 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys

2011/09/13 12:55:21.0281 2444 VIAHdAudAddService (1a8e19b027885e8e9e852784c9e4b21a) C:\WINDOWS\system32\drivers\viahduaa.sys

2011/09/13 12:55:21.0343 2444 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys

2011/09/13 12:55:21.0406 2444 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys

2011/09/13 12:55:21.0453 2444 Wdf01000 (d918617b46457b9ac28027722e30f647) C:\WINDOWS\system32\DRIVERS\Wdf01000.sys

2011/09/13 12:55:21.0468 2444 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys

2011/09/13 12:55:21.0531 2444 WinUSB (fd600b032e741eb6aab509fc630f7c42) C:\WINDOWS\system32\DRIVERS\WinUSB.sys

2011/09/13 12:55:21.0546 2444 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys

2011/09/13 12:55:21.0593 2444 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys

2011/09/13 12:55:21.0625 2444 WudfPf (eaa6324f51214d2f6718977ec9ce0def) C:\WINDOWS\system32\DRIVERS\WudfPf.sys

2011/09/13 12:55:21.0640 2444 WudfRd (f91ff1e51fca30b3c3981db7d5924252) C:\WINDOWS\system32\DRIVERS\wudfrd.sys

2011/09/13 12:55:21.0671 2444 zumbus (337b9607f041b77824411750069aff2d) C:\WINDOWS\system32\DRIVERS\zumbus.sys

2011/09/13 12:55:21.0781 2444 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054} (74ec37b9eaf9fca015b933a526825c7a) C:\Program Files\CyberLink\PowerDVD8\000.fcl

2011/09/13 12:55:21.0812 2444 MBR (0x1B8) (8f558eb6672622401da993e1e865c861) \Device\Harddisk0\DR0

2011/09/13 12:55:21.0906 2444 MBR (0x1B8) (8f558eb6672622401da993e1e865c861) \Device\Harddisk1\DR2

2011/09/13 12:55:21.0921 2444 Boot (0x1200) (6063c3c5144d52375631eb138db2a8e8) \Device\Harddisk0\DR0\Partition0

2011/09/13 12:55:21.0937 2444 Boot (0x1200) (dac06a098ac722461851f404e4628f48) \Device\Harddisk1\DR2\Partition0

2011/09/13 12:55:21.0937 2444 ================================================================================

2011/09/13 12:55:21.0937 2444 Scan finished

2011/09/13 12:55:21.0937 2444 ================================================================================

2011/09/13 12:55:21.0953 1924 Detected object count: 2

2011/09/13 12:55:21.0953 1924 Actual detected object count: 2

2011/09/13 12:56:17.0000 1924 HiddenFile.Multi.Generic(2a3d97a) - User select action: Skip

2011/09/13 12:56:17.0093 1924 MRxSmb (a7829b35d7badde773ab5bafb75c41c9) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys

2011/09/13 12:56:17.0093 1924 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\mrxsmb.sys. Real md5: a7829b35d7badde773ab5bafb75c41c9, Fake md5: 78388925f21ed61191a08775c61c2deb

2011/09/13 12:56:18.0359 1924 Backup copy found, using it..

2011/09/13 12:56:18.0375 1924 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys - will be cured after reboot

2011/09/13 12:56:18.0375 1924 Rootkit.Win32.ZAccess.e(MRxSmb) - User select action: Cure

2011/09/13 12:56:26.0921 4024 Deinitialize success

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Hello,

Please re-run TDSSKiller but this time please delete the following service too:

2011/09/13 12:56:17.0000 1924 HiddenFile.Multi.Generic(2a3d97a) - User select action: Skip

Post the log in your next reply.

Next please:

Please download ComboFix from the link below:

Combofix

Save it to your Desktop <-- Important!!!

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Please refer to this link for instructions.
  • Double click it & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply

Regards,

Georgi

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No way to transfer files to my laptop.

Hi Jeff,

I'm sorry for the delayed response.

What do you mean? Does your laptop have a USB port or CD/DVD drive ?

If so there is no problem. You will need a clean PC to download some tools we will need later and empty USB Stick/Drive or blank CD/DVD disk.

Let me know also if you have Windows XP installation CD.

Can you rerun TDSSKiller and DDS and post the logs in your next reply.

Thanks!

Regards,

Georgi

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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