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Malwarebytes keeps crashing


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Hi all

First post from me cos i found this great bit of software.

I am not the best on the computer but my computer was infected as Nortons had told me but then it shut down and i was unable to reboot in normal mode,onely safe mode.

I Downloaded,spybot S&D,Adaware 2007 or 2008 cant remember and whole lot more and still my computer would not reboot,oh and symnatec said they would fix it for a price,i even checked hardware.

Then i found Malwarebytes,this program pulled out about 30 odd infected files that the others didnt find and now for the first time i can reboot in normal mode.And that was from a quick scan.

Once i got on normal mode i updated Malwarebytes and ran another quick scan but now it crashes at aboout the same place everytime,around 4 mins in the scan,even on the same file.So i thought i would run a full scan and this went for about 1hr and 30mins at that stage it found 2 infected files but it crashed again.I know there is more infected files on there but damn thing keeps crashing.

Shall i uninstall it and redo a new install?

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Hello and Welcome to Malwarebytes.org

If you need further assistance please read and follow the instructions provided here: I'm infected - What do I do now?

Someone will be happy to assist you further with cleaning your system if required

During this scan and cleanup process you should not install any other software unless requested to do so.

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Hello and Welcome to Malwarebytes.org

If you need further assistance please read and follow the instructions provided here: I'm infected - What do I do now?

Someone will be happy to assist you further with cleaning your system if required

During this scan and cleanup process you should not install any other software unless requested to do so.

Hi I seem to be having the same problem with the program crashing, it happens when it scanning microsoft flight simulation fx. message " found kernel " and it crashes to blue screen.

please assist thank you

windows xp home edition with sp3

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our library installed the malwarebytes in my pc after i got hit with the antivirus 2009 virus. after several scans, no virus/trojans were detected. the following day after scanning again there were trojans detected. is that normal? what will i do? i followed all the steps after the scanning.

Hello and Welcome to Malwarebytes.org

If you need further assistance please read and follow the instructions provided here: I'm infected - What do I do now?

Someone will be happy to assist you further with cleaning your system if required

During this scan and cleanup process you should not install any other software unless requested to do so.

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