bw2000 Posted September 7, 2011 ID:473707 Share Posted September 7, 2011 Firefox seems to be working fine but whenever i open IE it will not let me go to any other page and redirects the address bar with the following:http://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNAbelow is my recent MBAM log:Malwarebytes' Anti-Malware 1.51.1.1800www.malwarebytes.orgDatabase version: 7671Windows 6.1.7601 Service Pack 1Internet Explorer 8.0.7601.175149/7/2011 3:06:15 PMmbam-log-2011-09-07 (15-06-15).txtScan type: Quick scanObjects scanned: 192888Time elapsed: 4 minute(s), 24 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 1Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:c:\Users\Brandon\AppData\Local\Temp\jar_cache5144333191928918816.tmp (Rogue.MSRemovalTool) -> Quarantined and deleted successfully.Thank you for your assistance Link to post Share on other sites More sharing options...
1PW Posted September 7, 2011 ID:473751 Share Posted September 7, 2011 Hello bw2000: If you think your system is infected, here are the steps needed to get your computer cleaned:Please read the following so that you can begin the cleaning process:You have 3 Options that you can choose from as listed below:Option 1 —— Free Expert advice in the Malware Removal Forum Option 2 —— Paying customer -- Contact Support via emailOption 3 —— Premium, Fee-Based SupportOPTION 1As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start your own topic in the Malware Removal - HijackThis Logs subforum so a qualified expert can help you fix any malware related problems/infections you may have.Please read and CAREFULLY FOLLOW the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.One of the expert helpers there will give you one-on-one assistance when one becomes available.Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.OrYou may send a Private Message to a Moderator asking for assistance.OPTION 2Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.OPTION 3If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site. Please be patient, someone will assist you as soon as it is possible.PS: Please use the button instead of other ones when you start replying. Link to post Share on other sites More sharing options...
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