Mbam won't start

[baeseke]

Dear,

Sice last week i can't start mbam anymore,

this is my normal setup:

- Spyware blaster

- nod32

- Search & destroy

- mbam

the first 3 programs can't find anything and mbam won't start anymore.

What i tried:

- CCleaner

- rkill.exe

- exeHelper.com

I also maked a hijackthis log.

Is there anything that i can do?

Thanks in advance

B.

hijackthis.log

[Firefox]

Hello and

Are you showing any signs of an infection? Lets try the steps below first.

Please do the following:

• 
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • 
    
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[baeseke]

thank you for the response,

I don't have any signs of an infection but i would like to use mbam, it worked before so...

I followed the steps but still mbam does not open.

[Firefox]

Have you excluded the malwarebytes files from your antivirus EST Nod32?

To add exclusions to Est Anti-Virus

This Item<--- was sent from a moderator at the Est A/V forum to show how to add the exclusions required -

[Mainard]

Hello baeseke,

Please Download OTL to your Desktop:

To Use OTL:

• Get OTL From

HERE
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
OTL should now start. Change the following settings
Change Drivers to All
Change Standard Registry to All
Under File Scans, change File age to 30
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt (first run only). These are saved in the same location as OTL.
Please attach these 2 files in your next reply.

Thank you.

[baeseke]

@Firefox: still mbam won't open

@Mainard: did the scan and uploaded the files

Thanks in advance

OTL.Txt

Extras.Txt

[Mainard]

Hello baeseke,

Please check your private inbox, respond there.

Thank you.

[baeseke]

Thank you very much, i can run mbam again.

Mbam didn't find anything so it seems it wasn't any malware of other things :-)

Thank you,

Baeseke

[Mainard]

Great! Glad everything is working again for you.

Thank you very much.

[nethermage]

i don't know if i should start a new thread or not but i'm having the exact same trouble as baeseke. i was using trend micro but then noticed it wouldn't load at start so i deleted it after seeing the microsoft windows security centre antivirus override entre in my registry. I have since realised that might not have being the problem and upgrading firefox to 3.6.22 and then to version 6.0.2 might have being the problem

[nethermage]

i don't know if i should start a new thread or not but i'm having the exact same trouble as baeseke. i was using trend micro but then noticed it wouldn't load at start so i deleted it after seeing the microsoft windows security centre antivirus override entre in my registry. I have since realised that might not have being the problem and upgrading firefox to 3.6.22 and then to version 6.0.2 might have being the problem.

just realised that i've probably got the virus that affects the .exe of anti virus programs as other programs i've tried installing are having the same trouble.

[1PW]

Hello nethermage:

If you think your system is infected, here are the steps needed to get your computer cleaned:

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

• Option 1 —— Free Expert advice in the Malware Removal Forum
  
• Option 2 —— Paying customer -- Contact Support via email
  
• Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the

General Malwarebytes' Anti-Malware Forum

, you need to start your own topic in the

Malware Removal - HijackThis Logs subforum

so a qualified expert can help you fix any malware related problems/infections you may have.

• Please read and
  CAREFULLY FOLLOW
  the
  directions here
  , skipping any steps you are unable to complete. Then post a
  NEW topic here
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• After posting your new post, make sure under
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  Track this topic
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• Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  
  

NOTE:

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