Problem with updating

SSPENCER · September 6, 2011

Can someone please help?

I was told to use Malwarebytes by my "computer guy" but now I can't update.

I get the message "PROGRAM_ERROR_UPDATING (11001,0, HOST NOT FOUND)

I can still scan but every time I open the program it tells me it is outdated.

I had a really nasty problem a while ago and don't want a repeat.

Thanks

daledoc1 · September 6, 2011

Hi, and welcome to MBAM, SSPENCER:

Please disregard.

daledoc1

Firefox · September 6, 2011

Hello and :welcome:

Have a look in our FAQ for your issue Located HERE

skippy1 · September 21, 2011

Can someone please help?
I was told to use Malwarebytes by my "computer guy" but now I can't update.
I get the message "PROGRAM_ERROR_UPDATING (11001,0, HOST NOT FOUND)
I can still scan but every time I open the program it tells me it is outdated.
I had a really nasty problem a while ago and don't want a repeat.
Thanks

Hi I'm new and I don't know how to post. Mine won't update. Program_Error_Updating

SOFT (100 53, 0, Software caused connection abort) An established connection was aborted in your host machine.

Will someione put this in the correct place for me. I didn't see a Welcome Guide to see how to post. Thank you.

1PW · September 21, 2011

Hello skippy1: :welcome:

Please do a MBAM clean re-install by doing the following:

Download and run the latest mbam-clean.exe.
Restart your computer, please allow it to do so - VERY IMPORTANT!
Disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here.
Reactivate the PRO version of the program, if applicable, using the license within the boxed version or was sent via email.
Launch the program and set the Protection and Registration, if applicable. Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray if using the PRO version.
Setup any process/folder/file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Please use the "ADD REPLY" button instead of other ones when you start replying.

Please let us know if & how you succeeded.

skippy1 · September 22, 2011

Well, I guess the free malwarebyte no longer will update. You have to purchase the PRO

AdvancedSetup · September 22, 2011

No that is not true. The free version updates as always and continues to be free.

You may have a setting or issue on your system preventing the update and needs to be corrected.

That specific error is almost certain to be due to your firewall or ISP preventing the update.

Please run the following scanner and post back the logs

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

DDS.txt
Attach.txt

Save both reports to your desktop
Please include the following logs in your next reply:
DDS.txt
and
Attach.txt

skippy1 · September 24, 2011

OK I misunderstood the first reply. What is non-scripting software?

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22

Run by admin at 20:38:16 on 2011-09-23

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.534 [GMT -4:00]

.

FW: Outpost Firewall *Enabled*

FW: ZoneAlarm Firewall *Enabled*

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

svchost.exe

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Documents and Settings\admin\My Documents\Downloads\mbam-setup-1.51.2.1300.exe

C:\DOCUME~1\admin\LOCALS~1\Temp\is-5U0LU.tmp\mbam-setup-1.51.2.1300.tmp

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2645238

mURLSearchHooks: H - No File

mWinlogon: Userinit=c:\windows\system32\userinit.exe

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll

TB: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - No File

TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"

mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNTAwODc1MDk0LUZQOSs2LUJBUjlHKzEtVEI5KzItRkwrOS1RSVgxKzQtWDIwMTArMi1GMTBNMTBEKzItTElDKzItU1AxKzEtU1VQKzItRkwxMCsxLVNQMVMyKzEtRERUKzA"&"prod=90"&"ver=10.0.1390

mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html

IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html

IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html

IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

TCP: Interfaces\{2669DAFC-70E1-4148-BC13-40B646904193} : DhcpNameServer = 65.32.5.111 65.32.5.112

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: igfxcui - igfxsrvc.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\admin\application data\mozilla\firefox\profiles\2uu5xa60.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2645238&SearchSource=3&q={searchTerms}

FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT2645238&SearchSource=13

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\program files\common files\oberon media\ncadapter\1.0.0.7\npapicomadapter.dll

FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true

============= SERVICES / DRIVERS ===============

.

R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [2011-7-3 704384]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]

R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2011-9-22 532224]

R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-7-18 123264]

R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]

R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [2011-7-3 31128]

R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [2011-7-3 257432]

S0 cerc6;cerc6; [x]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-24 136176]

S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\toolbarupdaterservice.exe --> c:\program files\startnow toolbar\ToolbarUpdaterService.exe [?]

S3 acssrv;Agnitum Client Security Service;c:\docume~1\admin\desktop\acs.exe --> c:\docume~1\admin\desktop\acs.exe [?]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2011-09-24 00:33:11 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-09-22 23:30:06 -------- d-----w- c:\documents and settings\admin\application data\SUPERAntiSpyware.com

2011-09-22 23:29:42 -------- d-----w- c:\documents and settings\all users\application data\!SASCORE

2011-09-22 23:29:19 -------- d-----w- c:\program files\SUPERAntiSpyware

2011-09-22 23:29:19 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com

2011-09-22 20:29:43 1238528 ----a-w- c:\windows\system32\zpeng25.dll

2011-09-22 20:29:42 -------- d-----w- c:\windows\system32\ZoneLabs

2011-09-22 20:29:40 -------- d-----w- c:\program files\Zone Labs

2011-09-22 20:24:42 -------- d-----w- c:\windows\Internet Logs

2011-09-22 19:07:30 -------- d-----w- c:\documents and settings\admin\application data\Malwarebytes

2011-09-22 19:07:21 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2011-09-22 19:07:16 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-09-20 02:23:35 73728 ----a-w- c:\windows\system32\javacpl.cpl

2011-09-19 23:14:06 0 ----a-w- c:\windows\system32\ConduitEngine.tmp

2011-09-19 21:19:49 388096 ----a-r- c:\documents and settings\admin\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe

2011-09-19 21:19:49 -------- d-----w- c:\program files\Trend Micro

2011-09-19 20:06:06 -------- d-----w- C:\_OTM

2011-09-17 23:16:01 -------- d-s---w- C:\ComboFix

2011-09-17 22:18:10 -------- d-----w- c:\program files\AVAST Software

2011-09-17 22:18:10 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software

2011-09-13 20:12:05 -------- d-----w- c:\documents and settings\admin\application data\SUPERAntiSpyware(2).com

2011-09-13 20:11:09 -------- d-----w- c:\program files\SUPERAntiSpyware(2)

2011-09-13 20:11:09 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware(2).com

2011-09-12 20:27:57 -------- d-----w- c:\documents and settings\admin\application data\GetRightToGo

2011-09-12 19:47:13 -------- d-----w- C:\4116cb33aaafe2d740d2

2011-09-03 23:15:51 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-09-03 02:02:33 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

2011-09-03 02:02:27 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll

2011-09-03 02:02:27 785368 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll

2011-09-03 02:02:27 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll

2011-09-03 02:02:27 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll

2011-09-03 02:02:27 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll

2011-09-03 02:02:27 1846232 ----a-w- c:\program files\mozilla firefox\mozjs.dll

2011-09-03 02:02:27 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll

.

==================== Find3M ====================

.

2011-09-20 02:22:56 472808 ----a-w- c:\windows\system32\deployJava1.dll

2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll

2011-07-21 19:26:01 190032 ----a-w- c:\windows\system32\drivers\tmcomm.sys

2011-07-21 03:11:56 26112 ----a-w- c:\windows\system32\userinit.exe

2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys

2011-07-03 23:50:42 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

.

============= FINISH: 20:39:26.51 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 11/6/2009 4:23:37 PM

System Uptime: 9/23/2011 5:23:03 PM (3 hours ago)

.

Motherboard: Dell Computer Corp. | | 0T1663

Processor: Intel® Pentium® 4 CPU 3.20GHz | Microprocessor | 3192/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 56 GiB total, 46.427 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP470: 9/13/2011 3:56:50 PM - ARO 2011 - Before Installation

RP471: 9/13/2011 4:00:22 PM - Removed Ask Toolbar.

RP472: 9/14/2011 4:02:59 PM - Restore Operation

RP473: 9/14/2011 4:13:25 PM - Restore Operation

RP474: 9/17/2011 6:18:10 PM - avast! Free Antivirus Setup

RP475: 9/17/2011 6:57:03 PM - avast! Free Antivirus Setup

RP476: 9/17/2011 11:11:45 PM - Software Distribution Service 3.0

RP477: 9/19/2011 5:18:48 PM - Installed HiJackThis

RP478: 9/19/2011 10:22:17 PM - Installed Java 6 Update 22

RP479: 9/19/2011 10:24:24 PM - Installed OpenOffice.org 3.3

RP480: 9/21/2011 3:40:52 PM - System Checkpoint

RP481: 9/21/2011 4:55:13 PM - Removed OpenOffice.org 3.3

RP482: 9/22/2011 5:19:27 PM - avast! Free Antivirus Setup

RP483: 9/22/2011 5:58:27 PM - Software Distribution Service 3.0

RP484: 9/22/2011 7:17:19 PM - avast! Free Antivirus Setup

.

==== Installed Programs ======================

.

Adobe Flash Player 10 Plugin

Canon iP1600

Canon Utilities Easy-PhotoPrint

CCleaner

Easy-WebPrint

Google Update Helper

HiJackThis

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

Intel® Extreme Graphics 2 Driver

Intel® PRO Network Adapters and Drivers

Java Auto Updater

Java 6 Update 22

Malwarebytes' Anti-Malware version 1.51.2.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Word 2002

Microsoft Works 2004 Setup Launcher

Microsoft Works Suite Add-in for Microsoft Word

Mozilla Firefox 6.0.2 (x86 en-US)

OGA Notifier 2.0.0048.0

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Windows Internet Explorer 7 (KB938127-v2)

Security Update for Windows Internet Explorer 7 (KB978207)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player (KB979402)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371-v2)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974455)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

SoundMAX

SUPERAntiSpyware

Update for Windows Internet Explorer 7 (KB980182)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows Internet Explorer 8 (KB982632)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2616676)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB976749)

VC 9.0 Runtime

Visual C++ 8.0 CRT (x86) WinSXS MSM

Visual C++ 8.0 CRT.Policy (x86) WinSXS MSM

WebFldrs XP

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 8

ZoneAlarm

.

==== Event Viewer Messages From Past Week ========

.

9/22/2011 8:26:42 PM, error: PlugPlayManager [12] - The device 'HL-DT-ST RW/DVD GCC-4243N' (IDE\CdRomHL-DT-ST_RW/DVD_GCC-4243N_______________A102____\5&33d6ca78&0&0.0.0) disappeared from the system without first being prepared for removal.

9/19/2011 4:34:04 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.

9/19/2011 4:06:07 PM, error: Service Control Manager [7031] - The SAS Core Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

9/19/2011 4:06:07 PM, error: Service Control Manager [7031] - The Microsoft .NET Framework NGEN v4.0.30319_X86 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/17/2011 7:27:18 PM, error: Service Control Manager [7024] - The TrueVector Internet Monitor service terminated with service-specific error 0 (0x0).

.

==== End Of File ===========================

skippy1 · September 24, 2011

Shouldn' have published hat until I find out what scripting software is first.

AdvancedSetup · September 24, 2011

The script blocking software is normally a function of Anti-Virus or other security software, it's okay your post is fine.

I see an issue right off the bat though. It shows you appear to be running 2 different Firewall programs.

You need to choose one and remove the other to prevent conflicts.

FW: Outpost Firewall *Enabled*

FW: ZoneAlarm Firewall *Enabled*

You also have something causing some of the services to fail as shown in your event logs at the bottom of the DDS log.

Though you may or may not be infected I would seek assistance in the HJT forum to have someone help you take a further look. Remove one of the Firewall products and then proceed as indicated below please. If they find no Malware and you still need General PC help them come back and let us know.

Here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

Option 1 —— Free Expert advice in the Malware Removal Forum
Option 2 —— Paying customer -- Contact Support via email
Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the

General Malwarebytes' Anti-Malware Forum

, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems/infections you may have.

Please read and follow the
directions here
, skipping any steps you are unable to complete. Then post a
NEW topic here
.
After posting your new post, make sure under
options
, you select
Track this topic
and choose
Immediate Email Notification
, so that you're alerted when someone has replied to your post.
One of the
expert helpers
there will give you one-on-one assistance when one becomes available.
Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE:

Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.

Or
You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at

support@malwarebytes.org

or

here

.

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our

Malwarebytes Premium Services

support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" button instead of other ones when you start replying.

Problem with updating

Recommended Posts

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Recently Browsing 0 members

Important Information