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Last week I got a bad virus. It wouldn't let get online or rune programs. I purchased Norton Internet Security. I eventually had to go into safe mode and have it removed by the Norton Power Eraser. I found that Norton was blocking Trojan.Gen.2. When I do google searches the page always redirects. I downloaded Malwarebytes and it fixed some other things, but Norton keep blocking what is now called Trojan.Gen not Trojan.Gen.2.

I tried to do the do it yourself instructions on this website, but i doesn't seem to be working. Any help would be appreciated.

I went back to look at the instruction. I've attached the DDS and ATTACH. Thank you!

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7601.17514

Run by Obsequio at 18:56:53 on 2011-09-03

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2324 [GMT -4:00]

.

AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Motorola\Bluetooth\obexsrv.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Motorola\Bluetooth\audiosrv.exe

C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Users\Obsequio\Downloads\i2xmwztp.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Obsequio\Downloads\Defogger(1).exe

C:\Windows\system32\conhost.exe

C:\Users\Obsequio\Downloads\i2xmwztp.exe

C:\Users\Obsequio\Downloads\8jpby7h3.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uInternet Settings,ProxyOverride = *.local

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1 71.242.0.12

TCP: Interfaces\{52427A3F-B6E4-4649-9014-45D21F556DBB} : DhcpNameServer = 192.168.1.1 71.242.0.12

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

IE-X64: {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Obsequio\AppData\Roaming\Mozilla\Firefox\Profiles\9m9d7djy.default\

FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=llya694le36z&ss=1&scc=1&ltmpl=default&ltmplcache=2&hl=en

FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

---- FIREFOX POLICIES ----

FF - user.js: general.useragent.extra.brc -

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20110812.001\BHDrvx64.sys [2011-8-12 1151096]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20110902.030\IDSviA64.sys [2011-9-2 488568]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files\Motorola\Bluetooth\obexsrv.exe [2011-5-4 679176]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-11-3 92216]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-5-4 13336]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-5-4 1819752]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [2011-8-29 130008]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-5-4 2538520]

R3 Bluetooth Device Manager;Bluetooth Device Manager;C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe [2011-5-4 4150864]

R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files\Motorola\Bluetooth\audiosrv.exe [2011-5-4 1188616]

R3 BTMUSB;Motorola Bluetooth Radio Service;C:\Windows\system32\Drivers\btmusb.sys --> C:\Windows\system32\Drivers\btmusb.sys [?]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-29 136824]

R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-5-4 1028096]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

S3 BTMCOM;Bluetooth Serial Port;C:\Windows\system32\Drivers\btmcom.sys --> C:\Windows\system32\Drivers\btmcom.sys [?]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2011-09-02 02:17:18 -------- d-----w- C:\Program Files\iTunes

2011-09-02 02:17:18 -------- d-----w- C:\Program Files\iPod

2011-09-02 02:17:18 -------- d-----w- C:\Program Files (x86)\iTunes

2011-09-01 02:38:52 -------- d-----w- C:\Users\Obsequio\AppData\Roaming\Tific

2011-08-31 21:35:36 -------- d-----w- C:\Users\Obsequio\AppData\Roaming\Malwarebytes

2011-08-31 21:35:20 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2011-08-31 21:35:19 -------- d-----w- C:\ProgramData\Malwarebytes

2011-08-31 21:35:14 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys

2011-08-31 21:35:14 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2011-08-30 10:49:49 -------- d-----w- C:\Windows\System32\SPReview

2011-08-30 10:48:30 -------- d-----w- C:\Windows\System32\EventProviders

2011-08-30 03:07:11 912504 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\symefa64.sys

2011-08-30 03:07:11 744568 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\srtsp64.sys

2011-08-30 03:07:11 450680 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\symds64.sys

2011-08-30 03:07:11 40568 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\srtspx64.sys

2011-08-30 03:07:11 386168 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\symnets.sys

2011-08-30 03:07:11 171128 ----a-w- C:\Windows\System32\drivers\NISx64\1206000.01D\ironx64.sys

2011-08-30 03:06:53 -------- d-----w- C:\Windows\System32\drivers\NISx64\1206000.01D

2011-08-30 01:42:46 -------- d-----w- C:\Users\Obsequio\AppData\Local\NPE

2011-08-29 22:53:35 -------- d-----w- C:\Users\Obsequio\AppData\Local\CrashDumps

2011-08-29 19:59:37 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS

2011-08-29 19:59:37 -------- d-----w- C:\Program Files\Symantec

2011-08-29 19:59:37 -------- d-----w- C:\Program Files\Common Files\Symantec Shared

2011-08-29 19:59:05 -------- d-----w- C:\Windows\System32\drivers\NISx64

2011-08-29 19:59:03 -------- d-----w- C:\Program Files (x86)\Norton Internet Security

2011-08-29 19:56:40 -------- d-----w- C:\Program Files (x86)\NortonInstaller

2011-08-29 19:30:12 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FD452C2D-214D-42A6-A67B-92AA1C9F2937}\mpengine.dll

2011-08-29 19:29:42 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-08-29 19:29:42 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-08-24 03:13:58 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

2011-08-24 02:54:50 -------- d-----we C:\Windows\system64

2011-08-06 02:43:07 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

.

==================== Find3M ====================

.

2011-08-30 10:59:05 175616 ----a-w- C:\Windows\System32\msclmd.dll

2011-08-30 10:59:05 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll

2011-08-14 18:54:46 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-07-22 05:22:26 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2011-07-22 04:54:18 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll

2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll

2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll

2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe

2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2011-07-12 15:34:00 96104 ----a-w- C:\Windows\System32\dns-sd.exe

2011-07-12 15:34:00 85864 ----a-w- C:\Windows\System32\dnssd.dll

2011-07-12 15:34:00 61288 ----a-w- C:\Windows\System32\jdns_sd.dll

2011-07-12 15:34:00 212840 ----a-w- C:\Windows\System32\dnssdX.dll

2011-07-12 15:20:54 83816 ----a-w- C:\Windows\SysWow64\dns-sd.exe

2011-07-12 15:20:54 73064 ----a-w- C:\Windows\SysWow64\dnssd.dll

2011-07-12 15:20:54 50536 ----a-w- C:\Windows\SysWow64\jdns_sd.dll

2011-07-12 15:20:54 178536 ----a-w- C:\Windows\SysWow64\dnssdX.dll

2011-07-09 02:46:28 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys

2011-07-05 22:37:00 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2011-07-05 22:37:00 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

2011-06-24 05:34:53 214528 ----a-w- C:\Windows\System32\winsrv.dll

2011-06-24 05:25:49 338432 ----a-w- C:\Windows\System32\conhost.exe

2011-06-23 05:43:12 5561216 ----a-w- C:\Windows\System32\ntoskrnl.exe

2011-06-23 04:33:57 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2011-06-23 04:33:57 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2011-06-21 06:34:00 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2011-06-21 06:20:53 1188864 ----a-w- C:\Windows\System32\wininet.dll

2011-06-21 05:28:33 981504 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-06-15 10:02:23 212992 ----a-w- C:\Windows\System32\odbctrac.dll

2011-06-15 10:02:23 163840 ----a-w- C:\Windows\System32\odbccp32.dll

2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccu32.dll

2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccr32.dll

2011-06-15 08:55:19 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll

2011-06-15 08:55:19 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll

2011-06-15 08:55:19 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll

2011-06-15 08:55:19 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll

2011-06-15 08:55:19 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll

2011-06-11 03:07:25 3137536 ----a-w- C:\Windows\System32\win32k.sys

.

============= FINISH: 18:57:11.77 ===============

DDS.txt

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Logs will be closed if you haven't replied within 3 days

Please do not attach the scan results from Combofx. Use copy/paste.

DO NOT use any TOOLS such as Combofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.

Click the Tools menu, and then click Folder Options.

Click the View tab.

Uncheck "Hide file extensions for known file types."

Under the "Hidden files" folder, select "Show hidden files and folders."

Uncheck "Hide protected operating system files."

Click Apply, and then click OK.

Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.

Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.

When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:

Double-click on the Folder Options icon.

Click on the View tab.

If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.

Click on Show Hidden Files or Folders.

Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

Remove the checkmark from the checkbox labeled Hide extensions for known file types.

Remove the checkmark from the checkbox labeled Hide protected operating system files.

Please do not delete anything unless instructed to.

Next:

Close all browsers before running ATF: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.

Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RC1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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