Isn't consumer version the FULL version?

[radar9628]

I just paid for this app: mbam-consumer.exe. I installed it. When I pull up MalwareBytes and try to schedule updates, I am informed that that is only available with the full version. Didn't I just buy the full version? Is the full version the PRO version? How do get full use of the version I just paid for?

Thanks.

[Firefox]

Hello and

Where did you buy this version? mbam-consumer.exe does not ring a bell as a download name for the real Malwarebytes AntiMalware program, I want to make sure you are not a victim of a counterfeit. You should have received an email with your registration code.

Malwarebytes' Anti-Malware: How to Register

The video below will show you how to register Malwarebytes

[AdvancedSetup]

You should have a Cleverbridge order if you purchased it online. Please contact Cleverbridge and they should be able to provide you with your ID and Key as well as a receipt for the program.

Cleverbridge customer service

If you purchased it elsewhere then they too should be able to provide you with the same information.

[radar9628]

Hello and

Where did you buy this version? mbam-consumer.exe does not ring a bell as a download name for the real Malwarebytes AntiMalware program, I want to make sure you are not a victim of a counterfeit. You should have received an email with your registration code.

Malwarebytes' Anti-Malware: How to Register

The video below will show you how to register Malwarebytes

Nope - I got the real thing. But - I didn't read closely to follow the Register instructions. The video was helpful too. Thanks!

[Firefox]

OK, I am assuming that you are up and running now, glad you got it all registered and working.

If you have not yet scheduled your scans and updates, you can have a read in our FAQ HERE for instructions on how to use the scheduler.