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Cant get rid of virus


Mrwout
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Hello,

I'm in quite a snag since I've been stuck with a virus for a few days which I cant get rid off. An aditional pro lem os that no virussoftware Ive used seems to able to odentify the culprit (malwarebytes, dr web live cd, panda).

Its a autorun virus that has infected a flashdrive and external hardrive. I was able to clean if of both those drives. But ofcourse when I insert them in my pc again they get infected again. So the real problem is to delete the viris from the pc.

The virus first makes all folders invisible on my flasdrive and then makes shortcuts to them which go through an .exe file which is put in folder named recycler on the flashdrive. So i end up with al my folders replaced by shortcuts whoch route me throigh the infected .exd file. There is also an autorun.inf file. an additional problem that also might be related to this provlem is that al websites of virus sofgware developers are down according to my webbrowser ( this is why i'm typing this On my ipod touch, hence the typos :P)

please help me get rid of this darned thing :)

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Welcome to the forums Mrwout :)

If you think your computer might be infected and would like expert assistance with cleaning your system, there are 3 support options from which to choose:

  • Option 1 -- Free, Expert advice in the Malware Removal Forum
  • Option 2 -- Paying customer using MBAM PRO -- Contact MBAM Support via email
  • Option 3 -- Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in this General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so that a qualified helper can help you fix any malware related problems/infections you may have.

  • First, please print out, read and follow the directions here, skipping any steps you are unable to complete.
  • If the infection has so crippled the computer that you cannot follow most/all of the requested steps, then please just proceed as advised below:
  • Then please post a NEW topic here.
  • When posting your new thread, please make sure that, under "options", you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you free, one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

IMPORTANT NOTE: Please DO NOT post back to ("bump") your topic within the first 48 hours.

Replying to your own posts changes the post count from zero. Helpers are looking for topics with zero replies. If you reply to your own post, helpers may think that you're already being helped and thus may overlook your post. This will only delay your obtaining assistance.


  • o If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    o You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer using MBAM PRO, you can contact the help desk at support@malwarebytes.org or here.

OPTION 3

If you would like to use the Malwarebytes Premium Services (Comprehensive solutions to all your computer support needs -- from installation and set-up to troubleshooting and tune-ups), please go to the Malwarebytes Premium Services support site.

Please be patient -- someone will assist you as soon as it is possible.

Please use the zMn2t.jpg button instead of other ones when you reply here and at the other forums, so that it will be easier to read. :)

Thank you :)

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