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Personal Shield Pro Infection

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I've been infected with Personal Shield Pro and I can't remove it in ANY way...I've tried to remove it by editing the registry - no luck. The computer runs super slow. I also have tried to run malware removal software but no luck.

Please help.

Thank you

Okay so update - when I run TDSSKiller it will start scan and get caught up on "virus file" which is something like 23348954859:3948273948734.exe and shuts it down. Then when I try to run DDS - nothing happens at all.

What a mess *sigh*

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  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

If MBAM wont run, try renaming it to iexplore.exe or iexplore.com and try again.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

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