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MBAM crashed computer now I can use it properly


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Today my PC crashed I am assuming due to MBAM as it is also now gone, I found my email when I purchased it and reloaded MBAM but cannot use realtime protection. Here is the last MBAM log

08:04:29	kerrie andrews	MESSAGE	Protection started successfully

08:04:35 kerrie andrews MESSAGE IP Protection started successfully

09:06:15 kerrie andrews MESSAGE IP Protection stopped

09:06:17 kerrie andrews MESSAGE Scheduled update executed successfully

09:06:20 kerrie andrews MESSAGE Database updated successfully

09:06:24 kerrie andrews MESSAGE IP Protection started successfully

11:03:06 kerrie andrews MESSAGE IP Protection stopped

11:03:06 kerrie andrews MESSAGE Scheduled update executed successfully

11:03:32 kerrie andrews MESSAGE Database updated successfully

11:03:35 kerrie andrews MESSAGE IP Protection started successfully

14:58:33 kerrie andrews MESSAGE Scheduled update executed successfully

14:58:34 kerrie andrews MESSAGE IP Protection stopped

14:58:41 kerrie andrews MESSAGE Database updated successfully

14:58:45 kerrie andrews MESSAGE IP Protection started successfully

16:44:55 kerrie andrews ERROR CryptDecrypt failed with error code -2146893820

16:44:56 kerrie andrews MESSAGE Protection stopped[/code

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  • Root Admin

Please do the following:

  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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