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malware stops internet access to key websites


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Hello

A friend has asked me to sort out his laptop, he has no antivirus software at all (yep slapped his wrist)

I have installed mbam and it runs just fine no errors etc.

Cannot get access to microsoft website to download mse, however other websites are accessable some with odd results.

I am told that the pc asked for a click on an anti virus window and that a user clicked on this!

I cannot see anything obvious apart from that I cannot download mse

Regards

David

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