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error updating and running (PROGRAM_UPDATING_ERROR (2, 0, I/O error)


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Dear Support:

clearly the computer that i am working on has an infection and a nasty one. the details of the machine are:

Win Vista Home Prem 64bit SP2

HP Pavillion dv7 Notebook

4G, ~200GHD, Intel Duo 2 Core P8400 @ 2.27GHz

dl'd latest version of MBAM and am unable to update or do much of anything actually. am getting:

error updating (PROGRAM_UPDATING_ERROR (2, 0, I/O error)

and many, most, programs when run give (bogus i think) error:

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

have tried in safe mode, safe mode w/networking, and normal, all yielding similar results. i also tried to manually copy rules.ref from a similar, recently (that moment) updated machine over the rules.ref on the machine in question, all to no avail. each time i run a scan, i am told that either backdoor.bot or trojan.clicker is there and pointing to dllheout64.dll is the problem. i booted with a "mini winxp" disk (hiren's boot disk) and deleted the dll in question and i also ran "sfc /scannow" which reported no errors.

suggestions?

Regards, voipzapper

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Welcome to the forums voipzapper :)

You have already started this same topic here not too long ago:

http://forums.malwarebytes.org/index.php?showtopic=91591

Please follow the advice given in your first topic. Thank you :)

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