HijackThis Log - Please help diagnose

[johnlutz]

Have a computer with major problem with Spyware Guard 2008. Have run Malwarebytes' Anti-Malware 2 times now and it said it was getting rid of it, but the spyware still came up after it was done. I could not update the Anti-Malware because there is a problem with the internet connection as well, it says there is limited connectivity. Not sure if it is related to the Spyware Guard or if it is separate issue. Below is hijackthis log after last Anti-Malware scan was done and fixed all issues. Thanks in advance for any help.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:07:38 PM, on 12/29/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\svchost.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\windows\system\hpsysdrv.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\system32\VTTimer.exe

C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\SweetIM\Messenger\SweetIM.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Common Files\AOL\Loader\aolload.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Spyware Guard 2008\spywareguard.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\taskmgr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.geeksquad.com/

R3 - URLSearchHook: (no name) - - (no file)

R3 - URLSearchHook: (no name) - _{855F3B16-6D32-4fe6-8A56-BBB695989046} - (no file)

R3 - URLSearchHook: (no name) - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)

R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe

O2 - BHO: (no name) - {00000000-0000-4A77-88B6-C90B11CEE831} - (no file)

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll

O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - (no file)

O2 - BHO: (no name) - {45D1A11E-412B-4F5C-8C2C-B95725C5E496} - C:\WINDOWS\system32\cbXOEvTm.dll (file missing)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll

O3 - Toolbar: (no name) - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)

O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P35 "EPSON Stylus CX4600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX4600"

O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"

O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\2\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O5 "LPT1:" /M "Stylus CX4800"

O4 - HKLM\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray

O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P35 "EPSON Stylus CX4800 Series (Copy 1)" /O6 "USB002" /M "Stylus CX4800"

O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sEwqCEphP] C:\WINDOWS\gdfdrmr.exe

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [sweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe

O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [EPSON Stylus CX4800 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P35 "EPSON Stylus CX4800 Series (Copy 1)" /M "Stylus CX4800" /EF "HKCU"

O4 - HKCU\..\Run: [msnmsgr] ~"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Aim6] ~"C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [Messenger (Yahoo!)] ~"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe

O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Access\imsmain.exe

O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)

O16 - DPF: WMP10ctrl - http://www.cinemanow.com/WMP10ctrl.CAB

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Cindy's%20Sundaes/Images/stg_drm.ocx

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by122fd.bay122.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://godschosengentiles.spaces.live.com/...ad/MsnPUpld.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://ecampus.wintu.edu/secure/PhxStudent15.CAB

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Sally's%20Salon/Images/armhelper.ocx

O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab

O21 - SSODL: ieModule - {427610AA-27D2-46F7-A158-46DF75846366} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll

O21 - SSODL: InternetConnection - {4F08716E-9665-4C15-983F-CF6A2AD6FA08} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\vajjpixyre.dll

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: ptssvc - Unknown owner - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe (file missing)

O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 14796 bytes

[AdvancedSetup]

Please note the Holidays are here and I may be unavailable for a few days or more.

Please be patient, I've not forgotten you and will resume assistance when I return

Many of the other helpers are also visiting Family and Friends so please be patient.

Please read and follow the instructions provided here: Pre- HJT Post Instructions

Try running this AntiVirus tool while I'm away to see if it can locate anything else that might be hidden.

Download to the desktop: Dr.Web CureIt

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  
• Once the short scan has finished, Click Options > Change settings
  
• Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  
• Back at the main window, mark the drives that you want to scan.
  
• Select all drives. A red dot shows which drives have been chosen.
  
• Click the green arrow at the right, and the scan will start.
  
• Click 'Yes to all' if it asks if you want to cure/move the file.
  
• When the scan has finished, look if you can click next icon next to the files found:
  
  If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
  
  This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  
• After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  
• Save the report to your desktop. The report will be called DrWeb.csv
  
• Close Dr.Web Cureit.
  
• Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  
• After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.
  

Then run this again

Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware
  
  • Update Malwarebytes' Anti-Malware
  • Select the Update tab
    
  • Click Update
    

  [*]When the update is complete, select the Scanner tab

  [*]Select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is checked, and click Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    

Then RESTART the computer and run HJT Scan and save log.

Post back ALL the logs

I might not be able to get back with you on this for a few days, please be patient.

[AdvancedSetup]

Please provide some feedback on this

[AdvancedSetup]

No reply, closing post