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Is my computer infected?


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Dear malware removal experts,

I have a less than a year old toshiba satellite l655-s5117 laptop running windows 7 home premium service pack 1. I've been working on a public health project in Bolivia for about 2 months, and about the time I got down here I noticed some serious performance issues with my computer. The response seems to hang for a few seconds fairly often especially with media or when watching videos on youtube, and when this happens the sound distorts and slows down as well. Also, occasionally when watching a video on youtube or playing a game in dosbox, I've had the computer go nonresponsive for close to a minute, the screen black out, and then come back with a notification that the display driver has crashed. I have Malwarebytes full and Avast free antivirus, and they have not found anything on the system.

Here is my DDS.txt file:

.

DDS (Ver_2011-06-23.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by Philip at 14:58:51 on 2011-08-01

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2175 [GMT -4:00]

.

AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\windows\system32\wininit.exe

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\windows\system32\WLANExt.exe

C:\windows\system32\conhost.exe

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\windows\system32\dlbxcoms.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\PROGRA~2\PHAROS~1\Core\CTskMstr.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

c:\Program Files (x86)\Smith Micro\StuffIt 2010\ArcNameService.exe

C:\Windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\TOSHIBA\TECO\TecoService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\system32\wbem\unsecapp.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\windows\System32\svchost.exe -k secsvcs

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\taskhost.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe

C:\windows\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\Program Files\TOSHIBA\TECO\Teco.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\AccuWeather.com Stratus\AccuWeather.com Stratus.exe

C:\Users\Philip\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\MagicDisc\MagicDisc.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Freecorder\FLVSrvc.exe

C:\Program Files (x86)\KORG\KORG USB-MIDI Driver\EsHelper2.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

C:\windows\system32\igfxext.exe

C:\windows\system32\wuauclt.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\windows\System32\svchost.exe -k LocalServicePeerNet

C:\windows\system32\DllHost.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Users\Philip\Downloads\Defogger.exe

C:\windows\system32\conhost.exe

C:\windows\system32\taskeng.exe

C:\windows\System32\svchost.exe -k WerSvcGroup

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\SysWOW64\cmd.exe

C:\windows\system32\conhost.exe

C:\windows\SysWOW64\cscript.exe

C:\windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND

uInternet Settings,ProxyOverride = *.local;<local>

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

mRun: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run

mRun: [KORG USB-MIDI Driver] C:\Program Files (x86)\KORG\KORG USB-MIDI Driver\EsHelper2.exe /s

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

StartupFolder: C:\Users\Philip\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ACCUWE~1.LNK - C:\Program Files (x86)\AccuWeather.com Stratus\AccuWeather.com Stratus.exe

StartupFolder: C:\Users\Philip\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Philip\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\Philip\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab

DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} - C:\Users\Philip\AppData\Local\Temp\f5tmp\urxvpn.cab

DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} - C:\Users\Philip\AppData\Local\Temp\f5tmp\f5tunsrv.cab

DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - C:\Users\Philip\AppData\Local\Temp\IXP000.TMP\InstallerControl.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} - C:\Users\Philip\AppData\Local\Temp\f5tmp\urxshost.cab

DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} - C:\Users\Philip\AppData\Local\Temp\f5tmp\urxhost.cab

TCP: DhcpNameServer = 200.7.160.10 200.7.165.10

TCP: Interfaces\{9D6276E4-C1F3-4992-BD70-9EE62672CFC3} : DhcpNameServer = 200.7.160.10 200.7.165.10

TCP: Interfaces\{DCDB13AE-1B16-4C0F-AD6B-CCBAD7590C8F} : DhcpNameServer = 192.168.0.100

TCP: Interfaces\{DCDB13AE-1B16-4C0F-AD6B-CCBAD7590C8F}\25F6379656 : DhcpNameServer = 192.168.0.1

TCP: Interfaces\{DCDB13AE-1B16-4C0F-AD6B-CCBAD7590C8F}\341425C4148343 : DhcpNameServer = 192.168.0.1

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

BHO-X64: Increase performance and video formats for your HTML5 <video> - No File

BHO-X64: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

BHO-X64: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - No File

BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

mRun-x64: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run

mRun-x64: [KORG USB-MIDI Driver] C:\Program Files (x86)\KORG\KORG USB-MIDI Driver\EsHelper2.exe /s

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Philip\AppData\Roaming\Mozilla\Firefox\Profiles\j56f0pek.default\

FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npicaN.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Philip\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Users\Philip\AppData\Roaming\Mozilla\Firefox\Profiles\j56f0pek.default\extensions\{DBBB3167-6E81-400f-BBFD-BD8921726F52}\plugins\NPuroamHost.dll

FF - plugin: C:\windows\system32\Wat\npWatWeb.dll

FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: F5 Networks Host Plugin: {DBBB3167-6E81-400f-BBFD-BD8921726F52} - %profile%\extensions\{DBBB3167-6E81-400f-BBFD-BD8921726F52}

FF - Ext: Torrent Finder Toolbar: TFToolbarX@torrent-finder - %profile%\extensions\TFToolbarX@torrent-finder

FF - Ext: avast! WebRep: wrc@avast.com - C:\Program Files\AVAST Software\Avast\WebRep\FF

.

============= SERVICES / DRIVERS ===============

.

R1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.sys --> C:\windows\system32\drivers\aswSnx.sys [?]

R1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?]

R1 ctxusbm;Citrix USB Monitor Driver;C:\windows\system32\DRIVERS\ctxusbm.sys --> C:\windows\system32\DRIVERS\ctxusbm.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]

R2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswFsBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?]

R2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\drivers\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?]

R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-7-9 42184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-6-4 366640]

R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-2-25 252928]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-17 2320920]

R3 HECIx64;Intel® Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]

R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]

R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]

R3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\system32\DRIVERS\NETwNs64.sys --> C:\windows\system32\DRIVERS\NETwNs64.sys [?]

R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]

R3 QIOMem;Generic IO & Memory Access;C:\windows\system32\DRIVERS\QIOMem.sys --> C:\windows\system32\DRIVERS\QIOMem.sys [?]

R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-10-17 54136]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]

R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]

R3 urvpndrv;F5 Networks VPN Adapter;C:\windows\system32\DRIVERS\covpnv64.sys --> C:\windows\system32\DRIVERS\covpnv64.sys [?]

R3 wdkmd;Intel WiDi KMD;C:\windows\system32\DRIVERS\WDKMD.sys --> C:\windows\system32\DRIVERS\WDKMD.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-9 136176]

S3 f5ipfw;F5 Networks StoneWall Filter;\??\C:\windows\system32\drivers\urfltv64.sys --> C:\windows\system32\drivers\urfltv64.sys [?]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-9 136176]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-7-19 340240]

S3 RDID1110;OCTA-CAPTURE;C:\windows\system32\Drivers\rdwm1110.sys --> C:\windows\system32\Drivers\rdwm1110.sys [?]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]

S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]

S3 X19;Optikam Pro 318CU/518CU/319CU/519CU Camera Driver;C:\windows\system32\Drivers\x18cu.sys --> C:\windows\system32\Drivers\x18cu.sys [?]

.

=============== Created Last 30 ================

.

2011-07-29 23:28:00 8578896 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3E1FD0C5-A27A-4251-B713-F37401EAA58C}\mpengine.dll

2011-07-16 17:37:13 421888 ----a-w- C:\windows\System32\KernelBase.dll

2011-07-16 17:37:00 272384 ----a-w- C:\windows\SysWow64\KernelBase.dll

2011-07-15 13:33:38 362496 ----a-w- C:\windows\System32\wow64win.dll

2011-07-15 13:33:38 338944 ----a-w- C:\windows\System32\conhost.exe

2011-07-15 13:33:37 214528 ----a-w- C:\windows\System32\winsrv.dll

2011-07-15 13:33:35 25600 ----a-w- C:\windows\SysWow64\setup16.exe

2011-07-15 13:33:35 243200 ----a-w- C:\windows\System32\wow64.dll

2011-07-15 13:33:35 16384 ----a-w- C:\windows\System32\ntvdm64.dll

2011-07-15 13:33:34 7680 ----a-w- C:\windows\SysWow64\instnm.exe

2011-07-15 13:33:34 5120 ----a-w- C:\windows\SysWow64\wow32.dll

2011-07-15 13:33:34 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll

2011-07-15 13:33:34 13312 ----a-w- C:\windows\System32\wow64cpu.dll

2011-07-15 13:33:29 2048 ----a-w- C:\windows\SysWow64\user.exe

2011-07-15 13:32:25 3137536 ----a-w- C:\windows\System32\win32k.sys

2011-07-10 12:46:34 404640 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2011-07-03 03:56:21 600920 ----a-w- C:\windows\System32\drivers\aswSnx.sys

2011-07-03 03:56:17 64856 ----a-w- C:\windows\System32\drivers\aswMonFlt.sys

2011-07-03 03:55:55 40112 ----a-w- C:\windows\avastSS.scr

2011-07-03 03:55:29 -------- d-----w- C:\ProgramData\AVAST Software

2011-07-03 03:55:29 -------- d-----w- C:\Program Files\AVAST Software

.

==================== Find3M ====================

.

2011-07-10 13:47:50 16 ----a-w- C:\Users\Philip\AppData\Roaming\msregsvv.dll

2011-06-23 02:25:06 175616 ----a-w- C:\windows\System32\msclmd.dll

2011-06-23 02:25:06 152576 ----a-w- C:\windows\SysWow64\msclmd.dll

2011-06-03 05:57:52 44032 ----a-w- C:\windows\apppatch\acwow64.dll

2011-06-03 03:48:32 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2011-06-03 03:48:31 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2011-06-03 03:48:31 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2011-06-03 03:48:31 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2011-05-29 13:11:30 39984 ----a-w- C:\windows\SysWow64\drivers\mbamswissarmy.sys

2011-05-29 13:11:20 25912 ----a-w- C:\windows\System32\drivers\mbam.sys

2011-05-24 23:14:10 270720 ------w- C:\windows\System32\MpSigStub.exe

2011-05-24 11:42:55 404480 ----a-w- C:\windows\System32\umpnpmgr.dll

2011-05-24 10:40:05 64512 ----a-w- C:\windows\SysWow64\devobj.dll

2011-05-24 10:40:05 44544 ----a-w- C:\windows\SysWow64\devrtl.dll

2011-05-24 10:39:38 145920 ----a-w- C:\windows\SysWow64\cfgmgr32.dll

2011-05-24 10:37:54 252928 ----a-w- C:\windows\SysWow64\drvinst.exe

2011-05-04 05:25:03 2315776 ----a-w- C:\windows\System32\tquery.dll

2011-05-04 05:22:25 778752 ----a-w- C:\windows\System32\mssvp.dll

2011-05-04 05:22:25 2223616 ----a-w- C:\windows\System32\mssrch.dll

2011-05-04 05:22:24 75264 ----a-w- C:\windows\System32\msscntrs.dll

2011-05-04 05:22:24 491520 ----a-w- C:\windows\System32\mssph.dll

2011-05-04 05:22:24 288256 ----a-w- C:\windows\System32\mssphtb.dll

2011-05-04 05:19:28 591872 ----a-w- C:\windows\System32\SearchIndexer.exe

2011-05-04 05:19:28 249856 ----a-w- C:\windows\System32\SearchProtocolHost.exe

2011-05-04 05:19:28 113664 ----a-w- C:\windows\System32\SearchFilterHost.exe

2011-05-04 04:34:43 1549312 ----a-w- C:\windows\SysWow64\tquery.dll

2011-05-04 04:32:02 666624 ----a-w- C:\windows\SysWow64\mssvp.dll

2011-05-04 04:32:01 337408 ----a-w- C:\windows\SysWow64\mssph.dll

2011-05-04 04:32:01 197120 ----a-w- C:\windows\SysWow64\mssphtb.dll

2011-05-04 04:32:01 1401344 ----a-w- C:\windows\SysWow64\mssrch.dll

2011-05-04 04:32:00 59392 ----a-w- C:\windows\SysWow64\msscntrs.dll

2011-05-04 04:28:31 86528 ----a-w- C:\windows\SysWow64\SearchFilterHost.exe

2011-05-04 04:28:31 427520 ----a-w- C:\windows\SysWow64\SearchIndexer.exe

2011-05-04 04:28:31 164352 ----a-w- C:\windows\SysWow64\SearchProtocolHost.exe

.

============= FINISH: 15:01:38.58 ===============

Here is the MBAM log file from today:

Malwarebytes' Anti-Malware 1.51.1.1800

www.malwarebytes.org

Database version: 7348

Windows 6.1.7601 Service Pack 1

Internet Explorer 9.0.8112.16421

8/1/2011 5:15:39 PM

mbam-log-2011-08-01 (17-15-34).txt

Scan type: Full scan (C:\|)

Objects scanned: 382359

Time elapsed: 58 minute(s), 3 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

And the other logs are in the attachment. The rootkit detector did not find any altered processes, but I have attached the log anyway.

Thanks so much to anybody who takes the time to check this out for me. I'd really like to get my computer back to an appropriate level of functionality.

-Philip

logs.zip

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  • Staff

Hi and welcome to Malwarebytes.

I'm pretty sure that this is not malware.

What graphics card are you currently running.

Next, please run the PCPitstop Full Tests here (NOT the PCMatic scan or any other scan; simply register with the box on the left and you will be taken to the Full Tests/Overdrive Test). When the tests are complete, a results page will pop up. Copy and paste the URL of the Results screen and post it here for me.

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Hey Chris,

Thanks very much for your help! It does seem like whatever is going on is not from malware...

The Direct x Diagnostic program reports the display device as Intel HD Graphics (core i3) with 1696 mb memory and display mode 1366 x 768 in 32 bit (60 hz)

Not sure if that is all necessary/sufficient to give you an idea of graphics card situation

Here is the pc pitstop results url: http://www.pcpitstop.com/betapit/sec.asp?conid=24492348

Cheers!

-Philip

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  • Staff

Hi,

Get the latest graphics driver from Intel here:

http://downloadcenter.intel.com/

PCPitStop noted several things that you can do to improve the shape your computer is in.

Pay particular attention to these items:

• Delete Temporary Files:

Please download CCleaner and save it to your desktop.

  • Run the CCleaner installer.
  • During installation process, please UNCHECK "Add CCleaner Yahoo! Toolbar".
  • Please do NOT run a scan yet!
Now, open CCleaner:
  • Click the "Windows" tab.
  • Select the following:
    • Check everything under the "Internet Explorer" section.
    • Check everything under the "Windows Explorer" section.
    • Check everything under the "System" section.
    • Check ONLY "Old Prefetch data" under the "Advanced" section.

    [*]Then, click the "Applications" tab:

    • CHECK everything there.

  • Next, click the "Options" button in the left pane, then click the "Advanced" button:
    • CHECK : "Only delete files in Windows Temp folders older than 48 hours".

    [*]Next, click the "Cleaner" button in the left pane, then click the "Run Cleaner" button (bottom right), click "OK" at the prompt.[*]When done, please exit CCleaner.

CAUTION: Please do NOT use the "Issues" button in the left pane. This is a built-in registry cleaner. If you don’t know how to use it, you may cause irreparable damage to your system.

• Reduce System Restore space (Drive C):

Right click My Computer and click Properties. Select the System Restore tab, and move the slider to 3%. You're pretty much wasting disk space otherwise.

• Defragment Drive C:

Defragmenting is a must. It's one of the large reasons for system slowdowns. I use Defraggler to defragment. It is free to download and you can use it forever. I recommend installing it and defragmenting as soon as possible.

Also take the time to take a look at the other tips PCPitStop reported. I've just highlighted some of the more important ones.

After doing all that, reboot a couple of times and use the computer normally. See how it runs now.

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Hi Chris,

Thanks again for the reply and your continued help.

I've done everything you recommended, and while it seems like my computer might be running a little faster it's still definitely got problems. Seems to be an issue with the graphics driver (which I updated from the Toshiba website. I think I'm going to have to take it in to a shop to have it looked at in person. Thanks for all that you've done to help me figure this out. Very much appreciated!

Philip

P.S. here are the second round of results from pc pitstop:

http://www.pcpitstop.com/betapit/sec.asp?conid=24492348&report=Summary

The video performance rating is about half the normal reported rating for my video card and in the bottom 18% of all laptops scanned

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  • 3 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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