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Malware? - Startup Repair


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Yesterday, my wife and I were browsing a website when I noticed a brief pop-up concerning a warning about a potentially dangerous file on the site, followed quickly by our computer forcefully rebooting so I'm definitely leaning towards this being malware related, not a hard drive issue.

From that point on, the machine boots to the "startup repair" process, no matter what normal or advanced startup option I select (with the exception of the advanced startup option "repair your computer"), the boot process is filtered through the "startup repair options" which does one of two things.

1. Churns forever, never resolving

2. Completes, indicating the issue can't be fixed

System restores and using the last known "good" configuration both fail. I also attempted to replace the registry contents with the version in the RegBack directory with no luck.

I'm wondering if anyone is aware of this potentially being malware related and if so, what options might be available for recovery other than a full system recovery?

I was unable to follow the suggested forum "basic steps" since I currently can't access my desktop.

Thanks for your help and time!

System:

Windows 7 - 64 bit

Asus Laptop

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Hi and welcome to Malwarebytes.

Yesterday, my wife and I were browsing a website when I noticed a brief pop-up concerning a warning about a potentially dangerous file on the site, followed quickly by our computer forcefully rebooting so I'm definitely leaning towards this being malware related, not a hard drive issue.
This part indicates a hard drive beginning to fail. I think it caused some damage as well.

Do you have your Windows CD?

These are links to Anti-virus vendors that offer free LiveCD or Rescue CD files that are used to boot from for repair of unbootable and damaged systems, rescue data, scan the system for virus infections. Burn it as an image to a disk to get a bootable CD. All (except Avira) are in the ISO Image file format. Avira uses an EXE that has built-in CD burning capability.

If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO. If you need a FREE utility to burn the ISO image, download and use ImgBurn.

Let me know how it goes.

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