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Need Help with Malware.Trace and Trojan.Vundo

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Please provide advise on removing Malware.Trace and Trojan.Vundo using the following log files:

Malwarebytes' Anti-Malware 1.31

Database version: 1565

Windows 5.1.2600 Service Pack 3

12/29/2008 1:53:03 PM

mbam-log-2008-12-29 (13-53-03).txt

Scan type: Full Scan (C:\|)

Objects scanned: 141308

Time elapsed: 25 minute(s), 48 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)





ANALYSIS: 2008-12-30 08:34:13









Description Version Active Updated





Sunbelt VIPRE 3.1.2416 Yes Yes






Id Description Type Active Severity Disinfectable Disinfected Location





00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\ms juan

00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\ms track system

00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@doubleclick[1].txt

00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@atdmt[2].txt

00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@tribalfusion[2].txt

00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@com[1].txt

00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@ad.yieldmanager[2].txt

00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@server.iad.liveperson[2].txt

00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@ads.pointroll[1].txt

00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@realmedia[2].txt

00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@questionmarket[2].txt

00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@adrevolver[2].txt

01196325 Cookie/Enhance TrackingCookie No 0 Yes No C:\Documents and Settings\Rick Gillis\Cookies\rick_gillis@enhance[2].txt

04466763 Spyware/Virtumonde Spyware Yes 2 Yes No C:\WINDOWS\System32\cfdway.dll

04466763 Spyware/Virtumonde Spyware No 1 Yes No C:\WINDOWS\system32\etlcuoha.dll






Sent Location 9





No C:\Documents and Settings\Rick Gillis\Desktop\ComboFix.exe 9

No D:\Mars C Drive Backup 4-2-2008\Desktop\DiagramDesignerSetup.exe[D:\Mars C Drive Backup 4-2-2008\Desktop\DiagramDesignerSetup.exe][uninstall.exe]






Id Severity Description 9









Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:38:17 AM, on 12/30/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:










C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe



C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe


C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE


C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe


C:\Program Files\Citrix\GoToMeeting\320\g2mstart.exe

C:\Program Files\Palm\Hotsync.exe

C:\Program Files\Citrix\GoToMeeting\320\g2mcomm.exe

C:\Program Files\Citrix\GoToMeeting\320\g2mlauncher.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe


C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=0080710

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ij.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=0080710

O2 - BHO: {30bc030f-1ceb-b4eb-c864-c846663b4890} - {0984b366-648c-468c-be4b-bec1f030cb03} - C:\WINDOWS\system32\cfdway.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"


O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

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Hello and welcome to MalwareBytes forums.

You will want to print out or copy these instructions to Notepad for Safe Mode/offline reference!

These steps are for member Capt Rick only. If you are a lurker, do NOT try this on your system!

If you are not Capt Rick and have a similar problem, do NOT post here; start your own topic

Do not run or start any other programs while these utilities and tools are in use!

icon_arrow.gif Do NOT run any other tools on your own or do any fixes other than what is listed here.

If you have questions, please ask before you do something on your own.

1. Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}


icon_arrow.gifIf you have a prior copy of Combofix, delete it now icon_exclaim.gif

Download ComboFix from one of these locations:




* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • icon_arrow.gifDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
    Be sure you do that for VIPRE. Right Click it's icon, select DISABLE (or terminate).
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


A caution - Do not run Combofix more than once.

Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.

The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.

If this occurs, please reboot to restore the desktop.

Even when ComboFix appears to be doing nothing, look at your Drive light.

If it is flashing, Combofix is still at work.


Start HijackThis. Do a Scan and Save, saving the log.

Reply with a copy of the C:\Combofix.txt,

the new HJT log,

and tell me, How is your system now ?

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You may have to do more than 1 reply.

Do not use the attachment feature to place any of your reports. Always put them in-line inside the body of reply.

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