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Hey Guys first of all thanks for taking the time to check this out. I have been battling with my laptop for two days and its not going well. Antivirus Gaurd 2008 got in to my laptop, i think i have stopped it a bit because it is no longger extorrting the Windows security telling me that i need to download it and that i'm not protected. However something is still up because i cannot run MBAM and it took a fairly long time to install, it was hung up on the finishing part. Also spybot S&D will run in the task bar but i can not get it to launch or do anything with the settings. The only program that can succesful update itself is Avira which caught a few things. My webbroswer is hijacked when i try to go to any security or antivirus site. So i tried to do a restore point and not even that works, i would prefer not to do a factory restore but that what its starting to look like

I tried to install hijackthis to post in my post here, but i can not get that to install either. the flashdrive no longer autoruns, i have been uploading programs from the flash that i dl from my dad laptop, i'm affraid that in my haste to try to solve this with many other programs i have made the problem worst. Im ready to throw my laptop in the river! what can i do :o

Cheers Thanks for your time

411Shirts :D

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  • Root Admin

Okay good. If the system is not properly booting to allow MBAM or HJT to run and scan, clean then try fixing up the system some using this method. Then after it's done try installing MBAM and HJT again and doing their scans.

Take your time and pay close attention to the settings you choose when running the CD.

Requires access to a working computer with a CD/DVD burner to create a bootable CD.

    Avira AntiVir Rescue System
    Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore. Thus it is possible to:


  • repair a damaged system,
  • rescue data,

  • scan the system for virus infections.


    Just double-click on the rescue system package to burn it to a CD/DVD. You can then use this CD/DVD to boot your computer.
    The Avira AntiVir Rescue System is updated several times a day so that the most recent security updates are always available.

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ok, WOnderful i ran Avira AntiVir Rescue System and it manged to help a lot i can now run MBAM & HJT they install and run fine. However when i ran Avira AntiVir Rescue System it found a few opened files in the zone alarm files should i unistall zone alarm and that scan again with malware??

Here is my HijackThis log

Scan saved at 11:05:39 PM, on 12/30/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [intelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"

O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCastCtl-1.0.0.94_signed.cab

O20 - Winlogon Notify: modzlib - C:\WINDOWS\

O21 - SSODL: ieModule - {0B4DCE3D-DD6F-4B6F-93E9-02A6C09EE96E} - (no file)

O21 - SSODL: InternetConnection - {022C1D97-1BFC-4EF8-9A77-2722FC31DF8C} - (no file)

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: WLANKEEPER - Intel

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  • Root Admin

Please note the Holidays are here and I may be unavailable for a few days or more.

Please be patient, I've not forgotten you and will resume assistance when I return

Many of the other helpers are also visiting Family and Friends so please be patient.

Close all open browsers and chat programs

Start HJT and do a Scan Only and put a check mark on the following items.

O20 - Winlogon Notify: modzlib - C:\WINDOWS\

O21 - SSODL: ieModule - {0B4DCE3D-DD6F-4B6F-93E9-02A6C09EE96E} - (no file)

O21 - SSODL: InternetConnection - {022C1D97-1BFC-4EF8-9A77-2722FC31DF8C} - (no file)

Then click on Fix checked then quit HJT

Try running this AntiVirus tool while I'm away to see if it can locate anything else that might be hidden.

Download to the desktop: Dr.Web CureIt

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
    check.gif
    If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    move.gif
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.

Then run this again

Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and run HJT Scan and save log.

Post back ALL the logs

I might not be able to get back with you on this for a few days, please be patient.

You can reinstall Ad-Aware and it should repair the Uninstall feature so that you can remove it again if you like.

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not a problem i really appreciate your help and my laptop is becoming much better

after i ran DR WEb Cure it i did a restart and the computer got hung up on the shut down and i had to do a rude turn off.

however after i ran the mbam and selcet just shutdown it shutdown fine.

thanks i was also able to unistall adaware

here are the logs in the order you told me

DRWeb

543c05ahpc05ab.exe.XXX;C:\Documents and Settings\Country\Local Settings\Temp;BackDoor.Tdss.30;Deleted.;

HJT

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:18:04 PM, on 12/31/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DNA\btdna.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [intelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"

O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\DNA\btdna.exe"

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCastCtl-1.0.0.94_signed.cab

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: WLANKEEPER - Intel

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  • Root Admin

Please note the Holidays are here and I may be unavailable for a few days or more.

Please be patient, I've not forgotten you and will resume assistance when I return

Many of the other helpers are also visiting Family and Friends so please be patient.

Please run the following

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

    Download and install CCleaner
  • CCleaner


  • Double-click on the downloaded file "ccsetup215.exe" and install the application.

  • Keep the default installation folder "C:\Program Files\CCleaner"

  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"

  • Click finish when done and close
    ALL PROGRAMS

  • Start the
    CCleaner
    program.

  • Click on
    Registry
    and
    Uncheck
    Registry Integrity so that it does not run

  • Click on
    Options
    -
    Advanced
    and
    Uncheck
    "Only delete files in Windows Temp folders older than 48 hours"

  • Click back to
    Cleaner
    and click on the
    Run Cleaner
    button on the bottom right side of the program.

  • Click OK to any prompts


Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the restart run HJT Scan and save log.

Post back new MBAM and HJT logs and let me know how the computer is running now please.

I may not be able to get back to you for a couple days so please be patient.

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ok my computer seems to be running very well, and is starting faster than it use to. Thanks for your help here are my latest logs it has not found anything these last few scans

:)

Malwarebytes' Anti-Malware 1.31

Database version: 1589

Windows 5.1.2600 Service Pack 3

1/1/2009 10:24:45 AM

mbam-log-2009-01-01 (10-24-45).txt

Scan type: Quick Scan

Objects scanned: 53359

Time elapsed: 13 minute(s), 55 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:42:23 AM, on 1/1/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe

C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DNA\btdna.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [intelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"

O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\DNA\btdna.exe"

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCastCtl-1.0.0.94_signed.cab

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: WLANKEEPER - Intel

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  • Root Admin

Looks good, the current logs do not indicate any infection. Is there any other sign that the system may be infected?

Please check out the following

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy

Download it from
here
. Just choose a mirror and off you go.

Find here the tutorial on how to use Spybot properly
here

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

.

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