Installs but does not run

[lostnearhell]

Windows XP Version 2002 Service Pack 2. Installed malwarebytes perfectly fine but it does not run and yes i have the antivirus 08/09 disaster and go.google. Double click and a hourglass pops up nothing happens. Tried doing it in safe mode no luck. I also can't install Search and destroy bot because it says a connection to some IP address cannot be established. I read in a previous post to do a run command so here are the results:

SERVICE_NAME: aawservice

DISPLAY_NAME: Lavasoft Ad-Aware Service

TYPE : 110 WIN32_OWN_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: CryptSvc

DISPLAY_NAME: Cryptographic Services

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: DcomLaunch

DISPLAY_NAME: DCOM Server Process Launcher

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Dhcp

DISPLAY_NAME: DHCP Client

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Dnscache

DISPLAY_NAME: DNS Client

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Eventlog

DISPLAY_NAME: Event Log

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: helpsvc

DISPLAY_NAME: Help and Support

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: lanmanserver

DISPLAY_NAME: Server

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: lanmanworkstation

DISPLAY_NAME: Workstation

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: LmHosts

DISPLAY_NAME: TCP/IP NetBIOS Helper

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: Netman

DISPLAY_NAME: Network Connections

TYPE : 120 WIN32_SHARE_PROCESS (interactive)

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: PlugPlay

DISPLAY_NAME: Plug and Play

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: RpcSs

DISPLAY_NAME: Remote Procedure Call (RPC)

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: SharedAccess

DISPLAY_NAME: Windows Firewall/Internet Connection Sharing (ICS)

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: srservice

DISPLAY_NAME: System Restore Service

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: TermService

DISPLAY_NAME: Terminal Services

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: winmgmt

DISPLAY_NAME: Windows Management Instrumentation

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

SERVICE_NAME: WZCSVC

DISPLAY_NAME: Wireless Zero Configuration

TYPE : 20 WIN32_SHARE_PROCESS

STATE : 4 RUNNING

(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

please help.

[exile360]

Greetings and welcome to Malwarebytes'. Please follow AdvancedSetup's instructions here: http://www.malwarebytes.org/forums/index.p...amp;#entry35969

Then please follow the instructions here:

http://www.malwarebytes.org/forums/index.php?showtopic=2936

and post your logs in a new topic here:

http://www.malwarebytes.org/forums/index.php?showforum=7

Please be sure not to install any software or use any removal/scanning tools exept those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

I hope I was helpful. Good luck and safe surfing.