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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:24:47 PM, on 7/18/2011

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

I:\WINDOWS\System32\smss.exe

I:\WINDOWS\system32\csrss.exe

I:\WINDOWS\system32\winlogon.exe

I:\WINDOWS\system32\services.exe

I:\WINDOWS\system32\lsass.exe

I:\WINDOWS\system32\svchost.exe

I:\WINDOWS\system32\svchost.exe

I:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

I:\WINDOWS\System32\svchost.exe

I:\WINDOWS\system32\svchost.exe

I:\WINDOWS\system32\svchost.exe

I:\WINDOWS\system32\svchost.exe

I:\Program Files\AVAST Software\Avast\AvastSvc.exe

I:\WINDOWS\Explorer.EXE

I:\WINDOWS\system32\spoolsv.exe

I:\WINDOWS\system32\hkcmd.exe

I:\WINDOWS\AGRSMMSG.exe

I:\WINDOWS\SOUNDMAN.EXE

I:\WINDOWS\ALCWZRD.EXE

I:\Program Files\AVAST Software\Avast\avastUI.exe

I:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

I:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

I:\Program Files\Roxio\Roxio Burn\RoxioBurnLauncher.exe

I:\Program Files\Common Files\Java\Java Update\jusched.exe

I:\Program Files\iTunes\iTunesHelper.exe

I:\WINDOWS\system32\svchost.exe

I:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe

I:\Program Files\Windows Desktop Search\WindowsSearch.exe

I:\Program Files\LSI SoftModem\agrsmsvc.exe

I:\WINDOWS\System32\svchost.exe

I:\Program Files\Memeo\AutoBackup\InstantBackup.exe

I:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe

I:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

I:\Program Files\Bonjour\mDNSResponder.exe

I:\Program Files\Java\jre6\bin\jqs.exe

I:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe

I:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe

I:\WINDOWS\system32\svchost.exe

I:\Program Files\Trusteer\Rapport\bin\RapportService.exe

I:\WINDOWS\system32\SearchIndexer.exe

I:\WINDOWS\system32\wbem\wmiprvse.exe

I:\Program Files\iPod\bin\iPodService.exe

I:\WINDOWS\system32\wbem\wmiprvse.exe

I:\WINDOWS\System32\alg.exe

I:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe

I:\WINDOWS\system32\ctfmon.exe

I:\Program Files\Internet Explorer\iexplore.exe

I:\Program Files\Internet Explorer\iexplore.exe

I:\Program Files\Internet Explorer\iexplore.exe

I:\WINDOWS\system32\SearchProtocolHost.exe

I:\WINDOWS\system32\SearchFilterHost.exe

I:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - I:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - I:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [igfxTray] I:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] I:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [avast] "I:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "I:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [NUSB3MON] "I:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

O4 - HKLM\..\Run: [seagate Dashboard] I:\Program Files\Seagate\Seagate Dashboard\MemeoLauncher.exe --silent --no_ui

O4 - HKLM\..\Run: [Memeo Instant Backup] I:\Program Files\Memeo\AutoBackup\MemeoLauncher2.exe --silent --no_ui

O4 - HKLM\..\Run: [Memeo AutoSync] I:\Program Files\Memeo\AutoSync\MemeoLauncher2.exe --silent

O4 - HKLM\..\Run: [Desktop Disc Tool] "I:\Program Files\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [sunJavaUpdateSched] "I:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "I:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] I:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [Google Update] "I:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [ctfmon.exe] I:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?

O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = I:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe

O4 - Global Startup: Windows Search.lnk = I:\Program Files\Windows Desktop Search\WindowsSearch.exe

O8 - Extra context menu item: Convert link target to Adobe PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://I:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://I:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - I:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB

O16 - DPF: {03A89EFD-E023-B100-A22D-45F77558EB4C} (ILINCInstall111 Class) - https://content10.ilinc.com/download/AXCltInst11.dll

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1304445586565

O23 - Service: Adobe LM Service - Adobe Systems - I:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - I:\Program Files\LSI SoftModem\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - I:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: avast! Antivirus - AVAST Software - I:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - I:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: iPod Service - Apple Inc. - I:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - I:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MemeoBackgroundService - Memeo - I:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe

O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - I:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

O23 - Service: RoxMediaDB10 - Sonic Solutions - I:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - I:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - I:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--

End of file - 10205 bytes

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Hello MikeJH and welcome to Malwarebytes! :welcome:

I am D-FRED-BROWN and I will be helping you. :)

Please print or save this topic: it will make it easier for you to follow the instructions and complete all of the necessary steps.

-------------

Please download maxhandle.exe by noahdfear to your desktop

  • Double click and run the application
  • An active internet connection is required so that maxhandle.exe may download a tool from SysInternals (every time it is run).
  • Log is saved to c:\maxhandle.txt
  • If Max++ is not found Nothing found! is echoed to the screen - no log is produced.

Please post the results for my review

-------------

XP

You must first verify that you can logon to the Windows Recovery Console.

To do so, you must have the Recovery Console installed or use the Windows XP installation cd.

How to install and use the Windows XP Recovery Console

Now, go back to Normal Mode.

Next, please download maxlook, saving the file to your desktop.

Double click maxlook.exe to run it. Note - you must run it only once!

As instructed when the tool runs, restart the computer and logon to the Recovery Console.

Execute the following bolded command at the x:\windows> prompt <--- the red x represents your operating system drive letter, usually C

batch look.bat

lookXP.gif

You will see 1 file copied many times then return to the x:\windows> prompt.

Type Exit to restart your computer then logon in normal mode.

Please run maxlook.exe again now. Note - you must run it only once!

It will produce looklog.txt on the desktop and open it.

Please post the results here.

-------------

Please download to your Desktop:

  • TDSSKiller.zip from here and extract it (right click on it => "Extract here").

>>> TDSSKiller: Double-click on TDSSKiller.exe to run the application.

  • Click on the Start Scan button and wait for the scan and disinfection process to be over.
  • If an infected file is detected, the default action will be Cure, click on Continue tdsskiller2.png
  • If a suspicious file is detected, the default action will be Skip, click on Continue tdsskiller3.png
  • If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  • If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.

In your next reply, please include the following (you may need to use two posts to get it all in):

  • TDSSKiller_log.txt
how the PC is running now?
-------------
Please download ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
***IMPORTANT: save ComboFix to your Desktop***
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Please go here to see a list of programs that should be disabled.
**Note: Do not mouseclick ComboFix's window while it's running. That may cause it to stall**
Please include the C:\ComboFix.txt in your next reply for further review.
Also, please let me know if any problems still remain.
-------------
In your next reply, please include:
  • Maxhandle log (if one is created)
  • Maxlook looklog.txt
  • TDSSKiller log
  • C:\ComboFix.txt

How is your computer running now?

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  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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