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Malwarebytes removed Spyguard but...


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Hello.

Per the guidance on other posts on this forum, I was able to get the persistent Spywareguard 2008 removed from my laptop. I am still having some trouble though. For one thing, I cannot get Malwarebytes or Spybot to run using their normal installations and my browsers are still being redirected away from anti-malware sites...like this one. The only way I was able to get Malwarebytes to run was to install it under a different name and run it using a renamed executable from the run command box. I can't seem to figure out a way to do that for Spybot because it's executable isn't as easy to identify as Malwarebytes. I can install Spybot 1.6.0 okay but when I try to run it, I get an hourglass mouse pointer and the program doesn't show up...but the process is running in task manager. If you have any further guidance on how I should proceed, it would be greatly appreciated. Things are much better, but I'm not out of the woods yet.

Thanks,

JD

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Greetings. Please follow AdvancedSetup's instructions here to see if it helps: http://www.malwarebytes.org/forums/index.p...amp;#entry35969

If it does then please follow the instructions here:

http://www.malwarebytes.org/forums/index.php?showtopic=2936

and post your logs in a new topic here:

http://www.malwarebytes.org/forums/index.php?showforum=7

Please be sure not to install any software or use any removal/scanning tools exept those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

I hope I was helpful. Good luck and safe surfing.

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