Jump to content

Spyware Guard 2008 - can't open Malwarebytes


Recommended Posts

It appears I have this virus (after coming back from vacation, on Christmas evening). In any case, I have mouse control but can't do anything in Windows XP unless I open in SafeMode.

After reading some info in this forum and using another computer, I downloaded Malwarebytes & Superantispyware to a CD (and also made a copy with .bat extension). Using SafeMode, I loaded onto my desktop. I've tried running from the desktop or the CD using SafeMode.

Again in Safemode:

Malwarebytes: Nothing appears to happen when I attempt to use this. Sometimes a icon appears at the bottom of the screen (and with the cursor over it it says scan)

Superantispyware - I get a message in Safe Mode saying 'The system administrator has set policies to prevent installation)

I can't open my antivirus program.

I was able to get into RegCure and could see that Spyware Guard 2008 was in the startup menu (and I think I delete it)

I tried a MS malware detector, but it came up with nothing (ran on full scan for 3 hours, showed >700,000 files, with 0 infected

SUGGESTIONS?

How do I get Malwarebytes or Superantispyware to run?

Should I be running in SafeMode with internet connection disconnected?

Thanks.

Link to post
Share on other sites

Greetings and welcome. Please follow AdvancedSetup's instuctions here to see if it helps: http://www.malwarebytes.org/forums/index.p...amp;#entry35969

If it does, then please follow the instructions here:

http://www.malwarebytes.org/forums/index.php?showtopic=2936

and post your logs in a new topic here:

http://www.malwarebytes.org/forums/index.php?showforum=7

Please be sure not to install any software or use any removal/scanning tools exept those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

I hope I was helpful. Good luck and safe surfing.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.