mmv Posted July 13, 2011 ID:453129 Share Posted July 13, 2011 Greetings- Several months ago my PC was not allowing me to access msconfig and coming up with different system messages when running programs...like malwarebytes. In safemode I was able to restore my PC to a previous date. Things started to work better, even though I had to reinstall some software like Itunes etc.. but lately my PC is super slow, especially when I'm online. I use Avira and Online Armor. Any recommendations in what I can do to check why PC is slow would be greatly appreciated.Thank you-This is my last scan logMalwarebytes' Anti-Malware 1.51.0.1200www.malwarebytes.orgDatabase version: 7094Windows 5.1.2600 Service Pack 3Internet Explorer 7.0.5730.137/12/2011 10:48:21 PMmbam-log-2011-07-12 (22-48-21).txtScan type: Quick scanObjects scanned: 190780Time elapsed: 11 minute(s), 33 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:(No malicious items detected) Link to post Share on other sites More sharing options...
daledoc1 Posted July 13, 2011 ID:453131 Share Posted July 13, 2011 Hi, mmv:Perhaps have a look here at Exile360's excellent article.Do you think there is any chance you could be infected (I know you mentioned that you were infected a while back)?Thanks,daledoc1 Link to post Share on other sites More sharing options...
mmv Posted July 13, 2011 Author ID:453138 Share Posted July 13, 2011 Hi Daledoc1- My PC was infected twice before. I will try the suggestions on link. I will get back with results. Thank you- Link to post Share on other sites More sharing options...
daledoc1 Posted July 13, 2011 ID:453143 Share Posted July 13, 2011 Sounds like a plan.Please post back and let us know.(FYI The mods may wish to move this post to a more suitable location, e.g. The PC Help Forum. Or, if you think you might be infected, then it would be preferable to post here in the Malware Removal Forum.)Anyway, let us know how it goes.Thanks!daledoc1 Link to post Share on other sites More sharing options...
mmv Posted July 15, 2011 Author ID:454057 Share Posted July 15, 2011 Hello Daledoc1- I ran all the programs on the link and I only saw a minimal improvement. Is there something else I can run to detect a virusThank you- Link to post Share on other sites More sharing options...
Firefox Posted July 15, 2011 ID:454059 Share Posted July 15, 2011 Hello, and Welcome to MalwarebytesIf you think you are infected, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:You have 3 Options that you can choose from as listed below:Option 1 —— Free Expert advice in the Malware Removal Forum Option 2 —— Paying customer -- Contact Support via emailOption 3 —— Premium, Fee-Based SupportOPTION 1As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.One of the expert helpers there will give you one-on-one assistance when one becomes available.Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.OrYou may send a Private Message to a Moderator asking for assistance.OPTION 2Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.OPTION 3If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site. Please be patient, someone will assist you as soon as it is possible.PS: Please use the "ADDREPLY" button instead of other ones when you start replying. Link to post Share on other sites More sharing options...
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