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AVG Identity Protection

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I was instantly infected by something called AVG Identity Protection. I have rebooted once and it has shown up as soon as it restarted. Can someone tell me what to do? Additional info:

The window which does not look like AVG says "AVG Identity Protection" Malware detected and shows


Threat name: Generic22.BXUD

Is this AVG? It has a light gray bar at the top and red bar underneath. It has a bogus looking shield in the left of the red bar that is white with gray border and says ID.

Can someone tell me what to do?

I am using Windows version: XP SP2

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  • Staff

Hi and welcome to Malwarebytes.

Do you have AVG installed?

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

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  • 4 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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