Jump to content

Recommended Posts

Hello. When starting a new system service twice appeared to me Blue Screen. I should add that before the tem services were excluded for better optimization. To post enclosing two reports.

On Wed 2011-07-06 12:12:08 GMT your computer crashed

crash dump file: C:\Users\Jan Nowak\Desktop\idQkG0.dmp

uptime: 00:04:44

This was probably caused by the following module: mbam.sys (mbam+0x120B)

Bugcheck code: 0x19 (0x20, 0xFFFFFFFF87510288, 0xFFFFFFFF875102D8, 0x80A0006)

Error: BAD_POOL_HEADER

file path: C:\Windows\system32\drivers\mbam.sys

product: Malwarebytes' Anti-Malware

company: Malwarebytes Corporation

description: Malwarebytes' Anti-Malware

Bug check description: This indicates that a pool header is corrupt.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbam.sys (Malwarebytes' Anti-Malware, Malwarebytes Corporation).

Google query: mbam.sys Malwarebytes Corporation BAD_POOL_HEADER

On Wed 2011-07-06 12:06:13 GMT your computer crashed

crash dump file: C:\Users\Jan Nowak\Desktop\idPGQA.dmp

uptime: 00:22:03

This was probably caused by the following module: mbam.sys (mbam+0x1592)

Bugcheck code: 0x50 (0xFFFFFFFFB08E9000, 0x0, 0xFFFFFFFF81AB90F6, 0x0)

Error: PAGE_FAULT_IN_NONPAGED_AREA

file path: C:\Windows\system32\drivers\mbam.sys

product: Malwarebytes' Anti-Malware

company: Malwarebytes Corporation

description: Malwarebytes' Anti-Malware

Bug check description: This indicates that invalid system memory has been referenced.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbam.sys (Malwarebytes' Anti-Malware, Malwarebytes Corporation).

Google query: mbam.sys Malwarebytes Corporation PAGE_FAULT_IN_NONPAGED_AREA

Link to post
Share on other sites

Please provide following details, so that someone may be able to assist you:

  • OS version including 32/64-bit
  • Installed Security Product(s) including Firewall and Program Versions
  • MBAM version (current 1.51.0.1200) (Free or Pro)
  • Definition version (current 7033)
  • Is this on a company computer
  • Do you have a corporate firewall or use a proxy

Link to post
Share on other sites

Please provide following details, so that someone may be able to assist you:

  • OS version including 32/64-bit
  • Installed Security Product(s) including Firewall and Program Versions
  • MBAM version (current 1.51.0.1200) (Free or Pro)
  • Definition version (current 7033)
  • Is this on a company computer
  • Do you have a corporate firewall or use a proxy

1 Windows Vista™ Business (6.0, Build 6002) Service Pack 2 32 bit

2 Firewall system

3 MBAM Pro 1.51.0.1200

4 Definition version (current 7033)

5 Home computer

6 I do not have a corporate firewall and not using a proxy server

Link to post
Share on other sites

Not using an antivirus software is not a good idea, also Malwarebytes is not an antivirus software, its designed to work as a second layer of defense.

I would suggest trying a clean install of malwarebytes by following the steps below....

Please do the following:


  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.