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Malwarebytes will not run


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I started with the What to do now that I am infected post.

I tried to run Malwarebytes, but it starts and then closes.

I next ran DeFogger, and it appeared to work, but did not ask me to re-boot (I've attached the log)

I then ran DDS, and the DDS text is here

.

DDS (Ver_2011-06-23.01) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22

Run by user at 23:22:29 on 2011-07-05

.

============== Running Processes ===============

.

\\.\globalroot\Device\svchost.exe\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\WINDOWS\system32\WgaTray.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\dcmsvc\dcmsvc.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Linksys\Network Storage\Network Drive Mapping Utility.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

C:\Program Files\McAfee Online Backup\MOBKbackup.exe

C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Motorola\MotoHelper\MotoHelperAgent.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Documents and Settings\user\Desktop\dds.scr

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Logitech\SetPoint\LU\LULnchr.exe

C:\Program Files\Logitech\SetPoint\LU\LogitechUpdate.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\system32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Search_URL = hxxp://www.google.com/ie

uInternet Settings,ProxyOverride = 192.168.*.*;127.0.0.1;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

BHO: {119f2450-e741-4864-bde8-5d6cc7b57c62} - c:\windows\system32\Audio3d32.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll

BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No File

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110524184747.dll

BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll

TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Network Drive Mapping Utility] "c:\program files\linksys\network storage\Network Drive Mapping Utility.exe"

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [Network Drive Mapping Utility] "c:\program files\linksys\network storage\Network Drive Mapping Utility.exe" Z

mRun: [dcmsvc] c:\program files\dcmsvc\dcmsvc.exe

mRun: [AmazonGSDownloaderTray] c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderTray.exe

mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

mRun: [iObit Malware Fighter] "c:\program files\iobit\iobit malware fighter\IMF.exe" /autostart

mRun: [cleanhtm] %APPDATA%\cleanhtm.exe

IE: &Winamp Search - c:\documents and settings\all users\application data\winamp toolbar\ietoolbar\resources\en-us\local\search.html

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

LSP: mswsock.dll

Trusted Zone: intuit.com\ttlc

DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1235695049980

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553512000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{B2E88B60-41B1-4808-8054-2043AFD9B6C8} : DhcpNameServer = 209.18.47.61 209.18.47.62

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: igfxcui - igfxdev.dll

Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

AppInit_DLLs: c:\windows\system32\l2gpstore32.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

Hosts: 67.205.118.181 www.google.com

Hosts: 67.205.118.182 search.yahoo.com

Hosts: 67.205.118.182 www.bing.com

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\bgh3fmuk.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.steepandcheap.com/|http://www.newsnet5.com/|http://news.yahoo.com/|https://login.secureserver.net/index.php?app=wbe

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=

FF - prefs.js: network.proxy.type - 4

FF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\bgh3fmuk.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll

FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll

FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL

FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npwbe.dll

FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true

FF - user.js: browser.sessionstore.resume_from_crash - false

.

============= SERVICES / DRIVERS ===============

.

R? Amazon Download Agent;Amazon Download Agent

R? BTCFilterService;USB Networking Driver Filter Service

R? FileMonitor;FileMonitor

R? IMFservice;IMF Service

R? mfendisk;McAfee Core NDIS Intermediate Filter

R? mferkdet;McAfee Inc. mferkdet

R? motandroidusb;Mot ADB Interface Driver

R? motccgp;Motorola USB Composite Device Driver

R? motccgpfl;MotCcgpFlService

R? Motousbnet;Motorola USB Networking Driver Service

R? motport;Motorola USB Diagnostic Port

R? motusbdevice;Motorola USB Dev Driver

R? osppsvc;Office Software Protection Platform

R? PTHSBUS;PANTECH Handset USB Composite Device Driver (UDP)

R? PTHSMDM;PANTECH Handset Drivers (UDP)

R? PTHSVSP;PANTECH Handset Diagnostic Serial Port (UDP)

R? RegFilter;RegFilter

R? SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver

R? UrlFilter;UrlFilter

S? cfwids;McAfee Inc. cfwids

S? LBeepKE;LBeepKE

S? McAfee SiteAdvisor Service;McAfee SiteAdvisor Service

S? McMPFSvc;McAfee Personal Firewall Service

S? McNaiAnn;McAfee VirusScan Announcer

S? McProxy;McAfee Proxy Service

S? McShield;McAfee McShield

S? mfeavfk;McAfee Inc. mfeavfk

S? mfebopk;McAfee Inc. mfebopk

S? mfefire;McAfee Firewall Core Service

S? mfefirek;McAfee Inc. mfefirek

S? mfehidk;McAfee Inc. mfehidk

S? mfendiskmp;mfendiskmp

S? mfetdi2k;McAfee Inc. mfetdi2k

S? mfevtp;McAfee Validation Trust Protection Service

S? MOBKbackup;McAfee Online Backup

S? MOBKFilter;MOBKFilter

S? MotoHelper;MotoHelper Service

S? SASDIFSV;SASDIFSV

S? SASKUTIL;SASKUTIL

.

=============== Created Last 30 ================

.

2011-07-06 03:08:31 -------- d-----w- C:\TDSSKiller_Quarantine

2011-07-06 03:07:57 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-07-06 03:07:48 22712 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-07-06 03:07:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-07-06 02:50:29 -------- d-----w- C:\remove

2011-07-02 20:30:25 94 ----a-w- c:\windows\system32\swork.bat

2011-07-02 20:30:25 348160 ----a-w- c:\windows\system32\lwxw.exe

2011-07-02 19:39:57 562176 ----a-w- c:\windows\system32\ksuser32.exe

2011-07-02 16:08:12 25984 ----a-w- c:\windows\system32\drivers\1227187334.sys

2011-07-02 15:36:48 0 ---ha-w- c:\documents and settings\user\axduezwxzu.tmp

2011-06-27 21:05:51 172032 --sha-w- c:\windows\system32\l2gpstore32.dll

2011-06-27 21:05:35 562176 ----a-w- c:\windows\system32\Audio3d32.exe

2011-06-27 21:05:33 557568 ----a-w- c:\windows\system32\mcdsrv3232.exe

2011-06-27 21:05:32 359424 ----a-w- c:\windows\system32\Audio3d32.dll

2011-06-25 12:09:05 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll

2011-06-25 12:09:04 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll

2011-06-24 19:46:27 -------- d-----w- c:\documents and settings\user\application data\IObit

2011-06-24 19:46:24 -------- d-----w- c:\program files\IObit

2011-06-23 16:39:48 -------- d-----w- c:\documents and settings\user\application data\SUPERAntiSpyware.com

2011-06-23 16:39:48 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com

2011-06-23 16:39:31 -------- d-----w- c:\program files\SUPERAntiSpyware

2011-06-23 11:23:31 -------- d-----w- c:\documents and settings\user\application data\Malwarebytes

2011-06-23 11:23:20 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2011-06-23 10:54:26 96512 -c--a-w- c:\windows\system32\dllcache\atapi.sys

2011-06-23 10:54:26 96512 ----a-w- c:\windows\system32\drivers\atapi.sys

2011-06-23 10:49:25 86656 ----a-w- C:\atapi.sys

.

==================== Find3M ====================

.

2011-07-06 03:10:17 63744 ----a-w- c:\windows\system32\drivers\cdfs.sys

2011-07-06 02:58:16 59520 ----a-w- c:\windows\system32\drivers\usbhub.sys

2011-05-20 13:10:07 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll

2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll

2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll

2011-04-25 16:11:11 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec

2011-04-22 18:13:00 73728 ----a-w- c:\windows\system32\javacpl.cpl

2011-04-22 18:13:00 472808 ----a-w- c:\windows\system32\deployJava1.dll

2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys

2011-04-13 22:40:10 4284416 ----a-w- c:\windows\system32\GPhotos.scr

.

============= FINISH: 23:29:57.67 ===============

I then ran the GMER, it started, but when i pushed Scan, after unchecking the three items, i just closed, and would not let me run it again.

I'm attaching the other two logs to this post and waiting for suggestions.

attach.zip

defogger_disable.zip

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Hello, and Welcome to Malwarebytes

Sorry to hear your infected.... you can try and follow the steps located in THIS FAQ to see if you can remove the infection yourself, or if you prefer to have an expert help you one on one, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the
Malware Removal forum
so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the
    , skipping any steps you are unable to complete. Then post a
    .

  • After posting your new post, make sure under
    options
    , you select
    Track this topic
    and choose
    Immediate Email Notification
    , so that you're alerted when someone has replied to your post.

  • One of the
    there will give you one-on-one assistance when one becomes available.

  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE:
Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.
    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.

      Or

    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at
or
.

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" Add-Reply.png button instead of other ones when you start replying. :)

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