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I have not been able to post on craigslist recently as well as when trying to click on a website, being redirected causing me to usually have to copy and past the url to get where I want to go. I can't figure this out and I was directed to Hijack This and now I need help reading or understanding the results as I can navigate a little around the compute but still somewhat illiterate!!

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 5:51:12 PM, on 7/5/2011

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe

C:\Program Files\Sprint\Sprint SmartView\bmctl.exe

C:\Program Files\Sprint\Sprint SmartView\bmop.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Immunet Protect\2.0.17\iptray.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\PC Tools Security\pctsGui.exe

C:\Windows\explorer.exe

C:\Users\Super Computer\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O1 - Hosts: 69.10.57.34 www.google.com

O1 - Hosts: 69.10.57.34 www.google.com.au

O1 - Hosts: 69.10.57.34 www.google.be

O1 - Hosts: 69.10.57.34 www.google.com.br

O1 - Hosts: 69.10.57.34 www.google.ca

O1 - Hosts: 69.10.57.34 www.google.ch

O1 - Hosts: 69.10.57.34 www.google.de

O1 - Hosts: 69.10.57.34 www.google.dk

O1 - Hosts: 69.10.57.34 www.google.fr

O1 - Hosts: 69.10.57.34 www.google.ie

O1 - Hosts: 69.10.57.34 www.google.it

O1 - Hosts: 69.10.57.34 www.google.co.jp

O1 - Hosts: 69.10.57.34 www.google.nl

O1 - Hosts: 69.10.57.34 www.google.no

O1 - Hosts: 69.10.57.34 www.google.co.nz

O1 - Hosts: 69.10.57.34 www.google.pl

O1 - Hosts: 69.10.57.34 www.google.se

O1 - Hosts: 69.10.57.34 www.google.co.uk

O1 - Hosts: 69.10.57.34 www.google.co.za

O1 - Hosts: 69.10.57.34 www.bing.com

O1 - Hosts: 69.10.57.34 search.yahoo.com

O1 - Hosts: 69.10.57.34 uk.search.yahoo.com

O1 - Hosts: 69.10.57.34 ca.search.yahoo.com

O1 - Hosts: 69.10.57.34 de.search.yahoo.com

O1 - Hosts: 69.10.57.34 fr.search.yahoo.com

O1 - Hosts: 69.10.57.34 au.search.yahoo.com

O1 - Hosts: 69.10.57.34 www.google-analytics.com

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTimeQuickTimeResources] c:\program files\quicktime\qtsystem\quicktimestreamingextras.resources\en.lproj\quicktimeresourcesquicktime.exe

O4 - HKLM\..\Run: [QuickTimeResourcesQuickTime7.6.61673] c:\program files\quicktime\qtsystem\quicktimemusic.resources\quicktimeresourcesquicktimeresources.exe

O4 - HKLM\..\Run: [sprint SmartView] "C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe" -a

O4 - HKLM\..\Run: [RDVCHG] "C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [immunet Protect] "C:\Program Files\Immunet Protect\2.0.17\iptray.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\PC Tools Security\pctsGui.exe" /hideGUI

O4 - HKLM\..\RunServices: [WindowsMailapple] c:\program files\common files\apple\mobile device support\syncservices\clients\com.apple.windowsmail\isregisteredwindowsmail3.1.0.0.exe

O4 - HKLM\..\RunServices: [installShieldSetup15.0] c:\program files\installshield installation information\{8833ffb6-5b0c-4764-81aa-06dfeed9a476}\setupsetup.exe

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm

O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm

O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{07218B99-64B5-4178-BAA5-37D27E57837E}: NameServer = 68.28.178.91 68.28.186.91

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222

O17 - HKLM\System\CS1\Services\Tcpip\..\{07218B99-64B5-4178-BAA5-37D27E57837E}: NameServer = 68.28.178.91 68.28.186.91

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (file missing)

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll

O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: Sprint Con App Svc (CASprint) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\ConAppsSvc.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GEARSecurity - Unknown owner - C:\Windows\System32\GEARSec.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Immunet Protect (ImmunetProtect) - Immunet Corporation - C:\Program Files\Immunet Protect\2.0.17\agent.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NovaCore SDK Service (NvtlService) - Unknown owner - C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe

O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe

O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe

O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009 Ultimate\Digital Home 11\RoxioUPnPRenderer11.exe

O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009 Ultimate\Digital Home 11\RoxioUpnpService11.exe

O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe

O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe

O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\PC Tools Security\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\PC Tools Security\pctsSvc.exe

O23 - Service: Sprint RcAppSvc (SprintRcAppSvc) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe

O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe

--

End of file - 11897 bytes

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Hello, and welcome to Malwarebytes, oliverbutthead:

Sorry to hear that your computer may be infected.

Alas, we cannot review scan logs or work on malware detection/removal in this part of the General MBAM forum.

Excellent, self-help troubleshooting info for getting MBAM to run on an infected machine can be found here.

And there are specific, self-help malware removal instructions here.

If you would like expert assistance with cleaning your system, there are 3 support options from which to choose:

  • Option 1 -- Free, Expert advice in the Malware Removal Forum
  • Option 2 -- Paying customer using MBAM PRO -- Contact MBAM Support via email
  • Option 3 -- Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in this General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so that a qualified helper can help you fix any malware related problems/infections you may have.

  • First, please print out, read and follow the directions here, skipping any steps you are unable to complete.
  • If the infection has so crippled the computer that you cannot follow most/all of the requested steps, then please just proceed as advised below:
  • Then please post a NEW topic here.
  • When posting your new thread, please make sure that, under "options", you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you free, one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

IMPORTANT NOTE: Please DO NOT post back to ("bump") your topic within the first 48 hours.

Replying to your own posts changes the post count from zero. Helpers are looking for topics with zero replies. If you reply to your own post, helpers may think that you're already being helped and thus may overlook your post. This will only delay your obtaining assistance.


  • o If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    o You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer using MBAM PRO, you can contact the help desk at support@malwarebytes.org or here.

OPTION 3

If you would like to use the Malwarebytes Premium Services (Comprehensive solutions to all your computer support needs -- from installation and set-up to troubleshooting and tune-ups), please go to the Malwarebytes Premium Services support site.

Please be patient, someone will assist you as soon as it is possible.

Thanks!

daledoc1

PS: Please use the a8JTu.jpg button instead of other ones when you reply here and at the other forums, so that it will be easier to read. :)

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