Google Ad Redirect issue

[Justine]

Hi,

Today I have been hit with this "google redirect" problem. I have run a full scan with Malwarebytes and quarantined but I am unsure if this has solved my problem.

Could anyone help me out please?

Thanks in advance.

[Kenny94]

Hi Justine

We need to look at some information about what is going on in your computer:

Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
    

  [*]Double click on the DDS icon, allow it to run.

  [*]A small box will open, with an explanation about the tool.

  [*]When done, DDS will open two (2) logs

  1. DDS.txt

  2. Attach.txt

  [*] Save both reports to your desktop.

  [*] The instructions here ask you to attach the Attach.txt.

  

  [*]Instead of attaching, please copy/past both logs into your Thread

  [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.

After downloading the tool, disconnect from the internet and disable all antivirus protection.

Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HEREThen post your DDS (DDS.txt and Attach.txt

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!