Jump to content

Chinese Filefilter, restoredisk, VTIO system drivers


Recommended Posts

I am trying to clean up a molasses-slow Vista computer. Something is very wrong with it, but I can not see what.

I've done AV scans off boot disks, rootkit scans, malware-scans etc, without finding anything. I did take a backup of the whole HDD, so it seems there are no issues with that specific hardware. Made sure the OS use DMA mode.

However, when looking through the list of drivers (in Autoruns), I've found three system drivers with chinese descriptions (this PC has been used by a chinese woman):

FileFlt.sys, RstDisk.sys, VtIO.sys

I did upload the files to VirusTotal, and nothing was detected. But there is not much info to find on this when googling, which is suspicious in itself. They do have very innocent looking "generic" names...could be system drivers, but chinese-localized?

Have anyone heard of these, or know how to figure out whats wrong here?

Link to post
Share on other sites

I am trying to clean up a molasses-slow Vista computer.

Hello, and welcome to Malwarebytes, miilibin:

Alas, we cannot work on malware detection/removal in this part of the PC Help forum.

If you think the computer may be infected, please read below:

There is some helpful self-help troubleshooting info for getting MBAM to run on an infected machine here.

And there are specific self-help malware removal instructions here.

If you would like expert assistance with cleaning your system, there are 3 support options from which to choose:

  • Option 1 -- Free, Expert advice in the Malware Removal Forum
  • Option 2 -- Paying customer using MBAM PRO -- Contact MBAM Support via email
  • Option 3 -- Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in this PC Help Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so that a qualified helper can help you fix any malware related problems/infections you may have.

  • First, please print out, read and follow the directions here, skipping any steps you are unable to complete.
  • Then please post a NEW topic here.
  • When posting your new thread, please make sure that, under "options", you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you free, one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to ("bump") your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post, helpers may think that you're already being helped and thus overlook your post.


  • o If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    o You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer using MBAM PRO, you can contact the help desk at support@malwarebytes.org or here.

OPTION 3

If you would like to use the Malwarebytes Premium Services (Comprehensive solutions to all your computer support needs -- from installation and set-up to troubleshooting and tune-ups), please go to the Malwarebytes Premium Services support site.

Please be patient, someone will assist you as soon as it is possible.

Thanks!

daledoc1

PS: Please use the a8JTu.jpg button instead of other ones when you reply here and at the other forums, so that it will be easier to read. :)

NOTE: If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do, in order to ensure that you receive prompt assistance.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.