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Malwarebytes won't start


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My wife's laptop has had several vundo and hijack trojans/viruses several weeks ago which malwarebytes removed successfully but now malwarebytes, spybot, adaware or spyhunter won't try and start. This past weekend the laptop would only boot to a blue screen saying that there was a drive error so I ran windows recovery with console and ran chkdsk which still didn't fix the problem. I finally had to pull the harddrive out and scan it with malwarebytes from my other laptop which found another trojan and fixed it. The laptop will now bootup but not in safe mode just in regular window startup mode. I've tried to run trend micro house call which won't finish and tried to remove and reinstall malwarebytes with no luck and even tried to rename the install file with no luck. I know if I can get malwarebytes to work again it will fix everything like before. I only have activescan and a hijackthis log to insert since malwarebytes and spybot won't start. I would really appreciate the help.

Stan

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Please post the Panda log and the HJT log. :P

I tried to attach them but it wouldn't let me. I have also removed McAffee as I've read that it sometimes firewalls certain applications or programs. I have also tried to disable the TDSSserv.sys from the event viewer in one of your posts with no luck. I know if I can get malwarebytes to run I could fix the problem because its the best product I have found out there. I was unable to find malwarebytes at the stores so I could run it from the CD.

Stan

Logfile of HijackThis v1.98.2

Scan saved at 8:24:03 PM, on 12/23/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\BCMSMMSG.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE

C:\Program Files\McAfee\Common Framework\UdaterUI.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe

C:\WINDOWS\$NtServicePackUninstall$\msconfig.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Program Files\FinePixViewer\QuickDCF.exe

C:\Program Files\NETGEAR\MA111v2 USB Adapter\MA111v2.exe

C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe

C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe

C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\NOTEPAD.EXE

D:\Progs\Anti-Spyware\HijackThis.exe

C:\WINDOWS\system32\rundll32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p...&ar=msnhome

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [spyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe

O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe

O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\$NtServicePackUninstall$\msconfig.exe /auto

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Exif Launcher.lnk = ?

O4 - Global Startup: MA111 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA111v2 USB Adapter\MA111v2.exe

O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

;*******************************************************************************

********************************************************************************

*

*******************

ANALYSIS: 2008-12-24 12:34:58

PROTECTIONS: 1

MALWARE: 1

SUSPECTS: 0

;*******************************************************************************

********************************************************************************

*

*******************

PROTECTIONS

Description Version Active Updated

;===============================================================================

================================================================================

=

===================

AVG Anti-Virus Free 8.0 Yes Yes

;===============================================================================

================================================================================

=

===================

MALWARE

Id Description Type Active Severity Disinfectable Disinfected Location

;===============================================================================

================================================================================

=

===================

00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\ms track system

00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\ms juan

;===============================================================================

================================================================================

=

===================

SUSPECTS

Sent Location

;===============================================================================

================================================================================

=

===================

;===============================================================================

================================================================================

=

===================

VULNERABILITIES

Id Severity Description

;===============================================================================

================================================================================

=

===================

;===============================================================================

================================================================================

=

===================

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Download ComboFix from one of the locations below, and save it to your Desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

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Download ComboFix from one of the locations below, and save it to your Desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Combofix from desktop won't run so here is the hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:16:32 PM, on 12/24/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE

C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\BCMSMMSG.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Program Files\FinePixViewer\QuickDCF.exe

C:\Program Files\NETGEAR\MA111v2 USB Adapter\MA111v2.exe

C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\WINDOWS\system32\NOTEPAD.EXE

C:\WINDOWS\system32\taskmgr.exe

C:\Documents and Settings\Owner\Local Settings\Temporary Internet

Files\Content.IE5\CJ1QVX5X\HiJackThis[1].exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} -

C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program

Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program

Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter

Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [spyHunter Security Suite] C:\Program Files\Enigma Software

Group\SpyHunter\SpyHunter3.exe

O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton

Ghost\GhostStartTrayApp.exe

O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton

Ghost\GhostStartTrayApp.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\$NtServicePackUninstall$\msconfig.exe /auto

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop

Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9f.exe

O4 - HKUS\S-1-5-18\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe (User 'Default user')

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat

6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe

O4 - Global Startup: Exif Launcher.lnk = ?

O4 - Global Startup: MA111 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA111v2 USB

Adapter\MA111v2.exe

O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G

Notebook Adapter\Gcc.exe

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search &

Destroy\SDHelper.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) -

http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program

Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: geBrqNgD - C:\WINDOWS\

O22 - SharedTaskScheduler: IPC Configuration Utility - IPC Configuration Utility - (no file)

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. -

C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. -

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program

Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: GhostStartService - Symantec Corporation -

C:\PROGRA~1\NORTON~1\NORTON~1\GHOSTS~2.EXE

O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) -

Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. -

C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: McAfee McShield (McShield) - Unknown owner - C:\Program

Files\McAfee\VirusScan Enterprise\mcshield.exe (file missing)

O23 - Service: McAfee Task Manager (McTaskManager) - Unknown owner - C:\Program

Files\McAfee\VirusScan Enterprise\vstskmgr.exe (file missing)

O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook

Adapter\NICServ.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation -

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O23 - Service: Speed Disk service - Symantec Corporation -

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program

Files\Viewpoint\Common\ViewpointService.exe (file missing)

--

End of file - 8524 bytes

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Please go to notepad > format and turn off word wrap.

Rename combofix to combofix.com and see if it will run.

I don't know what you want me to do with notepad but when I renamed and ran combofix.com it tried to run and then a dos window came up and displayed the following message:

'c.bat' is not recognized as an internal or external command,

operable program or batch file.

I'm still at the dos window at C:\ComboFix when this pops up.

Stan

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Open Notepad, click the format and uncheck wordwrap.

download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.

  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • Click the Scan All Users checkbox on the toolbar.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Close Notepad (saving the change if necessry).

Use the Add Reply button and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt2 folder and named OTScanIt.txt.

I will review it when it comes in.

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