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False Positives


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Re IP:

False positives have been reported on the above IP address

by your software,


Database: 6955

to our clients damaging our reputation and goodwill which we

have worked for nearly 10 years.

Our investigation suggests that the cause might be related

to shared IP addresses.

Below you'll find the results of Hostgator's investigation:



Currently I'm not showing any malicious or infected files on

your account. Could you please provide us with more

information about what malwarebytes shows about your sites?





If you have any questions or concerns, please don't hesitate

to contact us. We are more than happy to assist you.


Joshua B

Network Security Administrator

HostGator.com LLC


To reply to this ticket, please be sure to email

15429767@tickets.hostgator.com from the email address you

created the ticket with.


We would appreciate if this issue was finally solved and the

above IP address removed from your blacklist as it is hurting

our company and we cannot lose more clients and advertising




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