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compatibility with Panda Anti Virus 2012


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Hi abuaufa,

Have you set the necessary exclusions in both MBAM & Panda ?:

Set Exclusions for Malwarebytes' Anti-Malware in Panda Global Protection 2012:

  1. Open Panda and click on Settings under the Protection section on the left hand side.
  2. Click on Settings under the Threats to detect and Exclude section.
  3. Click the Files tab and then click the Add button on this tab.
  4. In the browse window that opens navigate to C:\Program Files\Malwarebytes' Anti-Malware Note: On 64 bit Windows versions this will be C:\Program Files (x86)\Malwarebytes' Anti-Malware
  5. Double-click on mbam.exe to add it to the exclusions.
  6. Do the same for each of the following:
    • mbamgui.exe
    • mbamservice.exe

[*]Then navigate to C:\Windows\System32\drivers

[*]Double-click on mbam.sys to add it to the exclusions.

[*]Once that is complete, click on OK to close the exclusions window.

[*]Now click the Firewall tab located on the left hand side.

[*]Under the Rules section, click the Top settings button next to "You can specific which programs can access the."

[*]A new window will open that has a list of the applications that have attempted to access the internet and how the program is allowing access.

  • Malwarebytes should be on this list.
  • If it is not, then you can add it by clicking the Add button.

[*]Set the access to Allow Inbound and Outbound traffic and then click the OK button which will take you back to the Settings page.

[*]Click on Apply at the bottom of the Settings window then click on OK

[*]Close the Panda main window and restart your computer.

Set Exclusions for Panda Global Protection 2012 in Malwarebytes' Anti-Malware:

  • Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files and click once on Panda Security and click OK
    Note: For 64 bit Windows versions this will be C:\Program Files (x86)
  • Close Malwarebytes' Anti-Malware

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Hello and welcome, abuaufa:

Try a clean reinstall of MBAM, using the instructions given by Blaze when you come to step #6 for setting the exclusions/permissions.

What firewall are you running????

MBAM Clean Re-installation Instructions:

NOTE: You need to be logged in as an administrator.

1. Download and run mbam-clean.exe from here.

Note:It will ask to restart your computer; please allow it to do so -- very important!

2. After the computer restarts, temporarily disable your Anti-Virus (AV) and install the latest version of Malwarebytes' Anti-Malware from here. (Note: Ignore any promos or ads for other software/products at the mirror sites; and there is no fee to download MBAM Free.)

Note: You will need to reactivate the program using the license you were sent via email, if you are using the PRO version.

3. Launch MBAM (and set the Protection and Registration, if you are using the PRO version).

4. Go to the UPDATE tab, if not done during installation, and check for updates.

5. Restart the computer again (and, if you are using the PRO version, verify that the MBAM icon is in the system tray).

6. Set up any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications. You may use the guides posted in the FAQs here, or ask and we'll explain how to do it. (Specific steps depend on the AntiVirus software vendor & version, and on your computer's OS).

7. Restart your Anti-Virus/Internet-Security applications.

8. Add the program folder(s) for your AV and FW to MBAM's "Ignore List".(Let us know if you need help with this.)

9. Set up your scheduled updates & scheduled scans (this only applies to the PRO version). Scheduler help is available here.

10. Run an MBAM Quick Scan.

Let us know if that works,

daledoc1

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