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Protection Disabled (Malwarebytes) Error 1068


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Hello,

I just recently used Malwarebytes to assist in removing a bad Google Redirect malware...worked great...however, after purchasing the Malwarebytes program I noticed that the Protection enable box is disabled...with the following error message: (start Service) failed to perfrom desired action, Error Code 1068

Also SCHEDULER has the same error.

Let me know what I can do. Thanks.

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Hello and :welcome:

Lets start by trying to reinstall the program by following the instrucitons below, if that does not work let me know.

Please do the following:


  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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Yes..that worked...one more question...plase see below: (Also sorry for creating a second topic...my mistake)

My Anti Virus ...SYMANTEC...is hanging at the end...I think it is because Malwarebytes is in the system tray now...so which files and folders (From Malwarebytes) should be excluded from the scan?

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