Please help

[Cudi]

I didnt know where to post my problem so I guessed to post my problem here.

A while ago, I had a virus that wouldn't let me open any of my software or word/notepad documents. So, I booted up in safe mode and went back to the setting I had a month ago. I lost unimportant documents and files.

The virus didn't seem to exist any more, but I ran Malware Bytes Anti-Malware anyways and it found stuff, and it quarantined/deleted them all, and I restarted my computer.

Now, my computer used to be fast. After this all happened, my computer has been running EXTREMELY slow. So, I went to Windows Task Manager and tried ending random processes that were using a LOT of CPU, and one of them was svchost.exe, which was using anywhere from 35-98% of my CPU. When I ended that process, my computer started to run FAST again.

Well, in 10 minutes or so it would come back and start running+lagging my computer again, so i'd keep WTM up and keep ending it every time it started again.

My computer has been running fast but i'm worried about what this svchost.exe is. It uses a LOT of CPU and Mem Usage

Also, my google searches have been getting redirected. Every time I click on a link in google, I get taken to a random website that has nothing to do with my search or my results.

I downloaded hijackthis and these are my results:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:16:05 AM, on 6/26/2011

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\AVG\AVG10\avgtray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\AVG\AVG10\avgwdsvc.exe

C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

C:\Program Files\AVG\AVG10\avgam.exe

C:\Program Files\AVG\AVG10\avgnsx.exe

C:\Program Files\AVG\AVG10\avgemcx.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\WINDOWS\system32\taskmgr.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\PROGRA~1\AVG\AVG10\avgrsx.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Documents and Settings\Bobby\My Documents\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN

O1 - Hosts: 184.95.59.211 www.google.com

O1 - Hosts: 184.95.59.212 search.yahoo.com

O1 - Hosts: 184.95.59.212 www.bing.com

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: PlayBryte BHO - {61e0ef7a-9bc0-45ea-9b2f-f3e9f02692bd} - mscoree.dll (file missing)

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O3 - Toolbar: PlayBryte Toolbar - {b278d9f8-0fa9-465e-9938-0c392605d8e3} - mscoree.dll (file missing)

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\RunOnce: [AutoLaunch] C:\Program Files\Lavasoft\Ad-Aware\AutoLaunch.exe monthly

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v47...abblecubes.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Little%20...es/stg_drm.ocx

O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://mypoints.worldwinner.com/game...amesLoader.cab

O16 - DPF: {1D082E71-DF20-4AAF-863B-596428C49874} (TPIR Control) - http://www.worldwinner.com/games/v50/tpir/tpir.cab

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab

O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB

O16 - DPF: {42FDC231-A411-45F8-B8B6-3B5026111DA8} (SolitaireRush Control) - http://www.worldwinner.com/games/v47...itairerush.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.myheritage.com/FP/ImageUp...eUploader5.cab

O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v51.../bejeweled.cab

O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} (SpiderSolitaire Control) - http://www.worldwinner.com/games/v56...rsolitaire.cab

O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1234734079875

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab

O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinner.com/games/v57/wof/wof.cab

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Elf%20Bow.../armhelper.ocx

O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - Myspace | Social Entertainment

O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://blockade-runner.axiscam.net/activex/AMC.cab

O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://www.worldwinner.com/games/v44...ol/golfsol.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {EAC139A9-D22D-4C29-8D1C-252BE63750F9} - http://www.cooliris.com/shared/plinstll.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe

O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

O23 - Service: SymantecEvent Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: SymantecSettings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec LicNetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--

End of file - 12205 bytes

If somebody could help me that would be greatly appreciated. If there is some sort of rep system on these forums I will gladly use it.

Thank you

[D-FRED-BROWN]

Hello Cudi and welcome to Malwarebytes!

I am D-FRED-BROWN and I will be helping you.

Please print or save this topic: it will make it easier for you to follow the instructions and complete all of the necessary steps.

***Note: In order for ComboFix to run properly AVG must be uninstalled. Please go here and follow the instructions to uninstall AVG.

You can reinstall it after the computer is clean.

-------------

Please temporarily disable Ad-Aware's Ad-Watch, as it may hinder the removal of some entries. You can re-enable it after you're clean.

Right click on the Adaware icon in the system tray and select Exit.

(you may need to do this every time you reboot the computer.)

-------------

Please download and run the following file: http://download.bleepingcomputer.com/grinler/beta/unhide.exe

Let me know if that restores your missing Start Menu and Desktop shortcuts.

Please note that if you have recently delted your temporary files, you will be unable to restore these missing shortcuts.

-------------

Please download to your Desktop:

• TDSSKiller.zip from here and extract it (right click on it => "Extract here").

>>> TDSSKiller: Double-click on TDSSKiller.exe to run the application.

• Click on the Start Scan button and wait for the scan and disinfection process to be over.
  
• If an infected file is detected, the default action will be Cure, click on Continue
  
• If a suspicious file is detected, the default action will be Skip, click on Continue
  
• If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  
• If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.
  

In your next reply, please include the following (you may need to use two posts to get it all in):

• TDSSKiller_log.txt

how the PC is running now?
-------------
Please download ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Please go here to see a list of programs that should be disabled.
**Note: Do not mouseclick ComboFix's window while it's running. That may cause it to stall**
Please include the C:\ComboFix.txt in your next reply for further review.
Also, please let me know if any problems still remain.
-------------
Please download Security Check by screen317 from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-------------

In your next reply, please include:

• C:\ComboFix.txt
  
• TDSSKiller log
  
• Security Check checkup.txt

How is your computer running now?

[D-FRED-BROWN]

(bump)

Are you still with me? If your problems still persist, let me know and we'll go about fixing them.

If not, please let me know so I can close this topic.

-DFB

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!