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MBAM Looping at One Folder


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Hi all

When I run MBAM (full scan) on my desktop pc it always loops at the following folder - c:\program files\Common Files\microsoft shared\Stationery - It just keeps looping through the files in that folder until an error message pops up. It does not give an error code. Just the standard MBAM encountered an error & needs to close. This is on a Vista machine.

It also happens if I right-click on the folder & select 'Scan with MBAM'

Does not happen when scanned in Quick Mode.

Funny thing is on my laptop MBAM does not have this problem when it scans that folder. Yet the contents are the same on each computer.

Below is the contents of the folder:

---- Directory of c:\program files\Common Files\microsoft shared\Stationery ----

2006-11-02 21:35 645 --ahs---- c:\program files\Common Files\microsoft shared\Stationery\Desktop.ini

2006-11-02 21:34 81292 --a------ c:\program files\Common Files\microsoft shared\Stationery\Shorthand.emf

2006-11-02 21:34 7498 --a------ c:\program files\Common Files\microsoft shared\Stationery\grid_(inch).wmf

2006-11-02 21:34 5524 --a------ c:\program files\Common Files\microsoft shared\Stationery\Genko_1.emf

2006-11-02 21:34 5115 --a------ c:\program files\Common Files\microsoft shared\Stationery\Pretty_Peacock.jpg

2006-11-02 21:34 4638 --a------ c:\program files\Common Files\microsoft shared\Stationery\Tiki.gif

2006-11-02 21:34 4587 --a------ c:\program files\Common Files\microsoft shared\Stationery\Cave_Drawings.gif

2006-11-02 21:34 4192 --a------ c:\program files\Common Files\microsoft shared\Stationery\Month_Calendar.emf

2006-11-02 21:34 3981 --a------ c:\program files\Common Files\microsoft shared\Stationery\Pine_Lumber.jpg

2006-11-02 21:34 3792 --a------ c:\program files\Common Files\microsoft shared\Stationery\Dotted_Lines.emf

2006-11-02 21:34 37316 --a------ c:\program files\Common Files\microsoft shared\Stationery\Seyes.emf

2006-11-02 21:34 3650 --a------ c:\program files\Common Files\microsoft shared\Stationery\Tanspecks.jpg

2006-11-02 21:34 3168 --a------ c:\program files\Common Files\microsoft shared\Stationery\White_Chocolate.jpg

2006-11-02 21:34 2950 --a------ c:\program files\Common Files\microsoft shared\Stationery\Notebook.jpg

2006-11-02 21:34 2920 --a------ c:\program files\Common Files\microsoft shared\Stationery\grid_(cm).wmf

2006-11-02 21:34 26720 --a------ c:\program files\Common Files\microsoft shared\Stationery\To_Do_List.emf

2006-11-02 21:34 26036 --a------ c:\program files\Common Files\microsoft shared\Stationery\Music.emf

2006-11-02 21:34 2575 --a------ c:\program files\Common Files\microsoft shared\Stationery\Blue_Gradient.jpg

2006-11-02 21:34 2319 --a------ c:\program files\Common Files\microsoft shared\Stationery\Connectivity.gif

2006-11-02 21:34 2209 --a------ c:\program files\Common Files\microsoft shared\Stationery\Monet.jpg

2006-11-02 21:34 1990 --a------ c:\program files\Common Files\microsoft shared\Stationery\Small_News.jpg

2006-11-02 21:34 1864 --a------ c:\program files\Common Files\microsoft shared\Stationery\Stucco.gif

2006-11-02 21:34 15776 --a------ c:\program files\Common Files\microsoft shared\Stationery\Sand_Paper.jpg

2006-11-02 21:34 152300 --a------ c:\program files\Common Files\microsoft shared\Stationery\Memo.emf

2006-11-02 21:34 15063 --a------ c:\program files\Common Files\microsoft shared\Stationery\Wrinkled_Paper.gif

2006-11-02 21:34 14049 --a------ c:\program files\Common Files\microsoft shared\Stationery\Psychedelic.jpg

2006-11-02 21:34 116724 --a------ c:\program files\Common Files\microsoft shared\Stationery\Graph.emf

2006-11-02 21:34 10340 --a------ c:\program files\Common Files\microsoft shared\Stationery\Genko_2.emf

2006-11-02 21:32 7505 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Stars.jpg

2006-11-02 21:32 6406 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\GreenBubbles.jpg

2006-11-02 21:32 6381 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\OrangeCircles.jpg

2006-11-02 21:32 5115 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Peacock.jpg

2006-11-02 21:32 4734 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\ShadesOfBlue.jpg

2006-11-02 21:32 4222 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\HandPrints.jpg

2006-11-02 21:32 255 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Bears.htm

2006-11-02 21:32 23871 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Garden.jpg

2006-11-02 21:32 237 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Shades of Blue.htm

2006-11-02 21:32 237 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Orange Circles.htm

2006-11-02 21:32 237 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Green Bubbles.htm

2006-11-02 21:32 235 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Hand Prints.htm

2006-11-02 21:32 233 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Roses.htm

2006-11-02 21:32 232 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Soft Blue.htm

2006-11-02 21:32 232 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Peacock.htm

2006-11-02 21:32 231 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Garden.htm

2006-11-02 21:32 230 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Stars.htm

2006-11-02 21:32 1920 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Roses.jpg

2006-11-02 21:32 1074 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\Bears.jpg

2006-11-02 21:32 10569 --a--c--- c:\program files\Common Files\microsoft shared\Stationery\SoftBlue.jpg

This has been happening for sometime now. I've uninstalled & re-installed & MBAM is fully updated.

Any thoughts / comments

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Please schedule a check disk, and reboot your computer.

You can do so by clicking the 'Start' button, clicking 'Computer', selecting your hard drive, clicking the 'Properties' button in the toolbar above, clicking the 'Tools' tab, and clicking the "Check Now" button in the "Error Checking" section. Make sure to select "Automatically fix filesystem errors" before clicking to start the check disk. After a moment it will ask you if you want to schedule the check disk for the next reboot. Tell it yes, reboot your computer, and let it run through the check.

Once the check is done, and you are back at your computer's desktop, try the full scan again. If the issue persists, please refer to this forum topic to see if any of those suggestions help. It's possible that you issue has the same cause as the one being explored by the developers in that topic.

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  • 8 years later...

May of 2017 and I pretty much get the same error. Monet and sandpaper are definitely on the list. I ran it twice and after the 3 1/2 hour full scan which had these files (about 150 of them) with Monet and sandpaper listed many times along with others, they would not resolve.

Not in the mood to run this again so if anyone has any ideas on how to resolve besides the above fix that probably won't do a thing...

Windows 7, Desktop 64.

 

Edited by jjck
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@jjck

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

 

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.

A malware analyst will assist you with looking into your issue Thanks,

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