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Misc problems running applications under Winows 7


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Greetings,

I have being experiencing misc problems running dif applications under Win 7 (namely, Adobe PS CS5, Coreldraw and even skype) these programmes keep shutting down without any visible reason, plus sometimes the blue screen appears saying something about physical memory damp, unfortunately I cannot printscr this, I just have no idea how to do that.

After reinstallation of Windows those problems still exist (though Photoshop is working stable now) but "com surrogate" appeared (some forums state that it can be somehow connected with Adobe Master package).

Antivirus installed Nod32, working fine, I did also checked system with CureIT and AVZ.

I've also attached Hijack This log.

Any advice would be appreciated…

By the way, I've found 4 dllhost files, and 3 of them are not in the System32 folder.

Please advise should I remove those three or not?

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  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

Do not attach any logs.

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Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

Do not attach any logs.

Cheers,

Malwarebytes' Anti-Malware 1.51.0.1200

www.malwarebytes.org

Database version: 6965

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

28.06.2011 9:13:24

mbam-log-2011-06-28 (09-13-24).txt

Scan type: Quick scan

Objects scanned: 166289

Time elapsed: 2 minute(s), 1 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

______

.

DDS (Ver_2011-06-23.01) - NTFSAMD64

Internet Explorer: 8.0.7600.16385

Run by 1 at 9:16:14 on 2011-06-28

Microsoft Windows 7 Максимальная 6.1.7600.0.1251.7.1049.18.2012.1104 [GMT 4:00]

.

AV: ESET Smart Security 4.0 *Enabled/Updated* {CB0F8167-5331-BA19-698E-64816B6801A5}

SP: ESET Smart Security 4.0 *Enabled/Updated* {706E6083-750B-B597-533E-5FF310EF4B18}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: Персональный файервол ESET *Enabled* {F3340042-195E-BB41-42D1-CDB495BB46DE}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe

c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\WUDFHost.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files (x86)\DAEMON Tools Lite\daemon.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\BitTorrent\BitTorrent.exe

C:\Program Files (x86)\Yandex\Punto Switcher\punto.exe

C:\Program Files (x86)\Winamp\winampa.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Yandex\Punto Switcher\ps64ldr.exe

C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\1\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\1\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uURLSearchHooks: BittorrentBar_RU Toolbar: {7b6de06c-7013-4a87-957e-d27d7b977d21} - C:\Program Files (x86)\BittorrentBar_RU\tbBitt.dll

mURLSearchHooks: BittorrentBar_RU Toolbar: {7b6de06c-7013-4a87-957e-d27d7b977d21} - C:\Program Files (x86)\BittorrentBar_RU\tbBitt.dll

mWinlogon: Userinit=userinit.exe

BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll

BHO: BittorrentBar_RU Toolbar: {7b6de06c-7013-4a87-957e-d27d7b977d21} - C:\Program Files (x86)\BittorrentBar_RU\tbBitt.dll

BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL

TB: BittorrentBar_RU Toolbar: {7b6de06c-7013-4a87-957e-d27d7b977d21} - C:\Program Files (x86)\BittorrentBar_RU\tbBitt.dll

TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll

TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll

uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\daemon.exe" -autorun

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

uRun: [Google Update] "C:\Users\1\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [bitTorrent] "C:\Program Files (x86)\BitTorrent\BitTorrent.exe"

mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

StartupFolder: C:\Users\1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\PUNTOS~1.LNK - C:\Program Files (x86)\Yandex\Punto Switcher\punto.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: &Экспорт в Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

TCP: DhcpNameServer = 89.107.196.35 89.107.196.40

TCP: Interfaces\{A018036B-A0CA-4F5F-BC68-DCE1FDB9562B} : DhcpNameServer = 89.107.196.35 89.107.196.40

TCP: Interfaces\{C566F0E7-8DFC-4385-81ED-6BE3B313DBE4} : NameServer = 89.107.197.202 89.107.196.35

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

{074C1DC5-9320-4A9A-947D-C042949C6216}

{18DF081C-E8AD-4283-A596-FA578C2EBDC3}

{30F9B915-B755-4826-820B-08FBA6BD249D}

{7b6de06c-7013-4a87-957e-d27d7b977d21}

{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

{B4F3A835-0E21-4959-BA22-42B3008E02FF}

{7b6de06c-7013-4a87-957e-d27d7b977d21}

{30F9B915-B755-4826-820B-08FBA6BD249D}

{517BDDE4-E3A7-4570-B21E-2B52B6139FC7}

mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

mRun-x64: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun-x64: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]

R2 ekrn;ESET Service;C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe [2009-11-16 735960]

R2 epfwwfp;epfwwfp;C:\Windows\system32\DRIVERS\epfwwfp.sys --> C:\Windows\system32\DRIVERS\epfwwfp.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

S2 KMService;KMService;C:\Windows\System32\srvany.exe [2010-7-16 8192]

S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 WatAdminSvc;Служба технологий активации Windows;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2011-06-28 04:58:52 -------- d-----w- C:\Users\1\AppData\Roaming\Yandex

2011-06-28 04:58:52 -------- d-----w- C:\Users\1\AppData\Local\Yandex

2011-06-28 04:58:52 -------- d-----w- C:\ProgramData\Yandex

2011-06-28 04:58:51 -------- d-----w- C:\Program Files (x86)\Yandex

2011-06-28 04:08:03 39984 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2011-06-28 04:07:59 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2011-06-25 09:02:08 -------- d-----w- C:\Users\1\AppData\Roaming\Malwarebytes

2011-06-25 09:02:01 -------- d-----w- C:\ProgramData\Malwarebytes

2011-06-25 09:01:58 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys

2011-06-24 05:37:24 8873296 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C6DCBF48-BE8D-4DC3-881E-CA58CEDEBACD}\mpengine.dll

2011-06-20 16:04:11 -------- d-----w- C:\Program Files (x86)\Conduit

2011-06-20 16:04:07 -------- d-----w- C:\Program Files (x86)\ConduitEngine

2011-06-20 16:04:05 -------- d-----w- C:\Program Files (x86)\BittorrentBar_RU

2011-06-20 16:03:51 -------- d-----w- C:\Program Files (x86)\BitTorrent

2011-06-20 16:03:00 -------- d-----w- C:\Users\1\AppData\Roaming\BitTorrent

2011-06-20 13:30:23 367104 ----a-w- C:\Windows\System32\wcncsvc.dll

2011-06-20 13:30:23 276992 ----a-w- C:\Windows\SysWow64\wcncsvc.dll

2011-06-20 13:13:07 243712 ----a-w- C:\Windows\System32\drivers\ks.sys

2011-06-20 09:20:59 395776 ----a-w- C:\Windows\System32\webio.dll

2011-06-20 09:11:32 720896 ----a-w- C:\Windows\System32\odbc32.dll

2011-06-20 09:11:31 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll

2011-06-20 09:11:31 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll

2011-06-20 09:11:31 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll

2011-06-20 09:11:31 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll

2011-06-20 09:11:31 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll

2011-06-20 09:11:30 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll

2011-06-20 09:11:30 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll

2011-06-20 09:11:30 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll

2011-06-20 09:11:30 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll

2011-06-20 09:07:35 8873296 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

2011-06-20 09:07:18 236032 ----a-w- C:\Windows\System32\srvsvc.dll

2011-06-20 09:07:17 9728 ----a-w- C:\Windows\SysWow64\sscore.dll

.

==================== Find3M ====================

.

2011-05-28 03:25:16 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2011-05-28 03:07:01 3133952 ----a-w- C:\Windows\System32\win32k.sys

2011-05-28 03:00:02 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-05-24 15:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe

2011-05-04 02:51:08 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys

2011-05-04 02:51:08 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys

2011-05-04 02:51:05 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys

2011-05-03 05:21:22 976896 ----a-w- C:\Windows\System32\inetcomm.dll

2011-05-03 04:50:29 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll

2011-04-29 03:13:10 461312 ----a-w- C:\Windows\System32\drivers\srv.sys

2011-04-29 03:12:54 399872 ----a-w- C:\Windows\System32\drivers\srv2.sys

2011-04-29 03:12:37 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys

2011-04-27 02:57:40 102400 ----a-w- C:\Windows\System32\drivers\dfsc.sys

2011-04-25 05:32:22 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2011-04-25 02:44:02 499712 ----a-w- C:\Windows\System32\drivers\afd.sys

2011-04-22 20:18:47 27008 ----a-w- C:\Windows\System32\drivers\Diskdump.sys

2011-04-22 20:18:28 1197056 ----a-w- C:\Windows\System32\wininet.dll

2011-04-22 20:14:08 57856 ----a-w- C:\Windows\System32\licmgr10.dll

2011-04-22 19:31:50 981504 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-04-22 19:31:26 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll

2011-04-22 18:49:57 482816 ----a-w- C:\Windows\System32\html.iec

2011-04-22 18:23:59 386048 ----a-w- C:\Windows\SysWow64\html.iec

2011-04-09 06:58:56 142336 ----a-w- C:\Windows\System32\poqexec.exe

2011-04-09 06:45:48 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2011-04-09 06:13:06 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2011-04-09 06:13:06 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2011-04-09 05:56:38 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe

.

============= FINISH: 9:16:51,46 ===============

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