Google redirect and Firewall disabled

bkamps · June 24, 2011

Recently I have been struck down by some issues with my PC, first it started with my firewall being disabled and locked so it could not be turned on but this happens at random, most of the time it is working fine. Also all my links have been redirected to random websites. See my most recent MBAM log and the DDS.txt below as per the "i'm infected" thread.

Any help at all will be greatly appreciated!

Regards,

Brendan K.

Malwarebytes' Anti-Malware 1.51.0.1200

www.malwarebytes.org

Database version: 6926

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

6/23/2011 10:31:35 AM

mbam-log-2011-06-23 (10-31-35).txt

Scan type: Quick scan

Objects scanned: 290325

Time elapsed: 4 minute(s), 37 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

.

DDS (Ver_2011-06-12.02) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by brendankamps at 12:16:03 on 2011-06-23

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1061 [GMT -4:00]

.

AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe

C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe

C:\WINDOWS\system32\drivers\CDAC11BA.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Protek\Agent\KasAVSrv.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\RealVNC\VNC4\WinVNC4.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\WINDOWS\system32\WISPTIS.EXE

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\AVG\AVG10\avgtray.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

.

============== Pseudo HJT Report ===============

.

uSearch Bar = hxxp://www.google.com/ie

uStart Page = hxxp://www.google.ca/

uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll

TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNjU5OTc4MDEyLUJBKzEtS1YzKzctVDUtRERUKzAtRkwxMCsx"&"prod=90"&"ver=10.0.1382

uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)

mPolicies-system: RunStartupScriptSync = 1 (0x1)

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll

Trusted Zone: live.com

Trusted Zone: live.com\login

DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1304686789677

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.2 192.168.1.1

TCP: Interfaces\{3E981CF1-E889-48E5-AF9C-F075A31637DC} : DhcpNameServer = 192.168.1.2 192.168.1.1

Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks enterprise solutions 9.0\HelpAsyncPluggableProtocol.dll

Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll

Notify: igfxcui - igfxdev.dll

Notify: TPSvc - TPSvc.dll

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\brendankamps\application data\mozilla\firefox\profiles\1ol08ubw.default\

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll

.

============= SERVICES / DRIVERS ===============

.

R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2007-6-20 79168]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-6-20 108392]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-6-20 108392]

R2 KaseyaAVService;Kaseya Security Service;c:\program files\protek\agent\KasAVSrv.exe [2010-5-21 221184]

R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-6-20 1775344]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-10 105592]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110622.052\NAVENG.SYS [2011-6-23 86008]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110622.052\NAVEX15.SYS [2011-6-23 1542392]

R4 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriver.sys --> c:\windows\system32\drivers\AVGIDSDriver.Sys [?]

R4 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\avgidseh.sys --> c:\windows\system32\drivers\AVGIDSEH.Sys [?]

R4 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilter.sys --> c:\windows\system32\drivers\AVGIDSFilter.Sys [?]

R4 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshim.sys --> c:\windows\system32\drivers\AVGIDSShim.Sys [?]

R4 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys --> c:\windows\system32\drivers\avgrkx86.sys [?]

R4 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys --> c:\windows\system32\drivers\avgtdix.sys [?]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-6-7 136176]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2010-9-1 23888]

S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-6-22 39984]

S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\symantec\symantec endpoint protection\smclu\setup\smcinst.exe --> c:\program files\symantec\symantec endpoint protection\smclu\setup\smcinst.exe [?]

.

=============== Created Last 30 ================

.

2011-06-23 15:51:19 -------- d--h--w- c:\windows\PIF

2011-06-23 12:49:49 -------- d-----w- c:\documents and settings\brendankamps\application data\AVG10

2011-06-23 12:38:37 -------- d-----w- c:\documents and settings\all users\application data\AVG10

2011-06-23 12:35:50 -------- d-----w- c:\documents and settings\brendankamps\application data\QuickScan

2011-06-23 12:23:06 -------- d-----w- c:\documents and settings\all users\application data\MFAData

2011-06-22 18:22:18 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-06-22 18:22:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-06-22 18:04:43 -------- d-----w- c:\program files\CCleaner

2011-06-21 13:43:47 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

2011-06-20 14:29:01 49480 ----a-w- c:\windows\system32\FwsVpn.dll

2011-06-20 14:29:01 107848 ----a-w- c:\windows\system32\SymVPN.dll

2011-06-20 14:29:00 43696 ----a-w- c:\windows\system32\drivers\srtspx.sys

2011-06-20 14:28:59 320560 ----a-w- c:\windows\system32\drivers\srtspl.sys

2011-06-20 14:28:59 281648 ----a-w- c:\windows\system32\drivers\srtsp.sys

2011-06-20 13:30:09 -------- d-----w- c:\documents and settings\brendankamps\application data\Malwarebytes

2011-06-20 13:29:53 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2011-06-20 13:02:48 -------- d-----w- c:\documents and settings\brendankamps\application data\SPE

2011-06-20 12:37:44 -------- d-sh--w- C:\found.000

2011-06-02 14:43:18 133376 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

2011-05-31 13:43:37 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

.

==================== Find3M ====================

.

2011-06-21 14:36:14 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2011-06-21 14:36:14 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2011-05-10 12:11:37 2560 ----a-w- c:\windows\_MSRSTRT.EXE

2011-04-18 14:34:04 1409 ----a-w- c:\windows\QTFont.for

2011-04-18 14:34:01 1409 ----a-w- c:\windows\system32\tmpEA590.FOT

2011-04-18 14:34:01 1409 ----a-w- c:\windows\system32\tmpA3690.FOT

2011-04-18 14:34:00 1409 ----a-w- c:\windows\system32\tmp3E490.FOT

2011-04-14 09:07:59 472808 ----a-w- c:\windows\system32\deployJava1.dll

2011-04-14 06:40:22 73728 ----a-w- c:\windows\system32\javacpl.cpl

.

============= FINISH: 12:16:39.41 ===============

attach.zip

LDTate · June 26, 2011

:welcome:

Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs from these scans, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.

Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download GooredFix from one of the locations below and save it to your Desktop

Download Mirror #1

Download Mirror #2

Ensure all Firefox windows are closed.
To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
When prompted to run the scan, click Yes.
It doesn't take long to run, once it is finished move onto the next step

Next:

Note: if the Cure option is not there, please select 'Skip'.

Please read carefully and follow these steps.

Download TDSSKiller and save it to your Desktop.
Extract its contents to your desktop.
Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
If an infected file is detected, the default action will be Cure, click on Continue.
If a suspicious file is detected, the default action will be Skip, click on Continue.
It may ask you to reboot the computer to complete the process. Click on Reboot Now.
If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

please post the contents of that log TDSSKiller log.

Also please describe how your computer behaves at the moment.

bkamps · June 27, 2011

I ran ATF cleaner as well as GooredFix but when i extract tdsskiller and try to run it. It will not open , here is the copy of the GooredFix log . Any ideas for what I should do next? Thank you for all your help!

GooredFix by jpshortstuff (03.07.10.1)

Log created at 07:43 on 27/06/2011 (brendankamps)

Firefox version 5.0 (en-US)

========== GooredScan ==========

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\

{972ce4c6-7e08-4474-a285-3208198ce6fd} [13:29 23/06/2011]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]

"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [19:12 18/08/2009]

"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [14:34 16/04/2010]

-=E.O.F=-

LDTate · June 27, 2011

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.
Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
Note: If you have XP SP3, use the XP SP2 package.
If Vista or Windows 7, skip the Recovery Console part
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

bkamps · June 27, 2011

As of now it seems like the Re-direct has been eliminated but when I initially open my Outlook or Internet Explorer it will freeze up and sometimes open two windows and eventually they will load and merge back into one window. Also my start menu has been purged of all the programs, is there anyway to restore these ? Attached is the combofix log. Thank you in advance!

ComboFix 11-06-26.02 - brendankamps 06/27/2011 8:28.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1480 [GMT -4:00]

Running from: c:\documents and settings\brendankamps\Desktop\ComboFix.exe

AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\jestertb.dll

c:\windows\win32

c:\windows\winhelp.ini

.

Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected

Restored copy from - Kitty had a snack

.

((((((((((((((((((((((((( Files Created from 2011-05-27 to 2011-06-27 )))))))))))))))))))))))))))))))

.

2011-06-23 15:51 . 2011-06-23 15:51 -------- d--h--w- c:\windows\PIF

2011-06-23 12:49 . 2011-06-23 12:49 -------- d-----w- c:\documents and settings\brendankamps\Application Data\AVG10

2011-06-23 12:38 . 2011-06-23 19:44 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG10

2011-06-23 12:35 . 2011-06-23 12:35 -------- d-----w- c:\documents and settings\brendankamps\Application Data\QuickScan

2011-06-23 12:23 . 2011-06-23 14:10 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData

2011-06-22 18:22 . 2011-05-29 13:11 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-06-22 18:22 . 2011-06-22 18:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-06-22 18:04 . 2011-06-22 18:04 -------- d-----w- c:\program files\CCleaner

2011-06-21 13:43 . 2011-06-21 13:43 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

2011-06-21 13:40 . 2011-06-21 14:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft

2011-06-20 14:29 . 2011-06-20 14:29 49480 ----a-w- c:\windows\system32\FwsVpn.dll

2011-06-20 14:29 . 2011-06-20 14:29 107848 ----a-w- c:\windows\system32\SymVPN.dll

2011-06-20 14:29 . 2011-06-20 14:29 43696 ----a-w- c:\windows\system32\drivers\srtspx.sys

2011-06-20 14:28 . 2011-06-20 14:28 320560 ----a-w- c:\windows\system32\drivers\srtspl.sys

2011-06-20 14:28 . 2011-06-20 14:28 281648 ----a-w- c:\windows\system32\drivers\srtsp.sys

2011-06-20 13:30 . 2011-06-20 13:30 -------- d-----w- c:\documents and settings\brendankamps\Application Data\Malwarebytes

2011-06-20 13:29 . 2011-06-20 13:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2011-06-20 13:02 . 2011-06-20 13:02 -------- d-----w- c:\documents and settings\brendankamps\Application Data\SPE

2011-06-20 12:46 . 2011-06-20 12:38 -------- d-----w- c:\documents and settings\brendankamps\Application Data\Apple Computer

2011-06-20 12:37 . 2011-06-20 12:37 -------- d-----w- C:\found.000

2011-06-02 14:43 . 2003-05-15 06:01 133376 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll

2011-05-31 13:43 . 2011-05-31 13:43 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-06-21 14:36 . 2010-09-01 18:18 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2011-06-21 14:36 . 2010-09-01 18:18 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2011-05-10 12:11 . 2011-05-10 12:11 2560 ----a-w- c:\windows\_MSRSTRT.EXE

2011-04-18 14:34 . 2011-04-18 14:33 1409 ----a-w- c:\windows\QTFont.for

2011-04-18 14:34 . 2011-04-18 14:34 1409 ----a-w- c:\windows\system32\tmpEA590.FOT

2011-04-18 14:34 . 2011-04-18 14:34 1409 ----a-w- c:\windows\system32\tmpA3690.FOT

2011-04-18 14:34 . 2011-04-18 14:34 1409 ----a-w- c:\windows\system32\tmp3E490.FOT

2011-04-14 09:07 . 2011-03-24 11:52 472808 ----a-w- c:\windows\system32\deployJava1.dll

2011-04-14 06:40 . 2010-04-16 14:34 73728 ----a-w- c:\windows\system32\javacpl.cpl

2011-06-16 04:17 . 2011-06-23 13:29 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-17 141848]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-17 162328]

"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-17 137752]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-27 178712]

"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-09-25 1036288]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2011-06-20 115560]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-01-07 253672]

.

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]

"DisablePersonalDirChange"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-4088394130-1642059860-2787334958-1149\Scripts\Logon\0\0]

"Script"=logon.bat

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-4088394130-1642059860-2787334958-1161\Scripts\Logon\0\0]

"Script"=logon.bat

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

.

R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [6/20/2007 3:30 PM 79168]

R2 KaseyaAVService;Kaseya Security Service;c:\program files\Protek\Agent\KasAVSrv.exe [5/21/2010 11:15 AM 221184]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/10/2011 7:45 AM 105592]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [6/7/2011 11:46 AM 136176]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [9/1/2010 1:48 PM 23888]

S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [6/22/2011 2:22 PM 39984]

S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\Symantec\Symantec Endpoint Protection\SmcLU\Setup\smcinst.exe --> c:\program files\Symantec\Symantec Endpoint Protection\SmcLU\Setup\smcinst.exe [?]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

.

Contents of the 'Scheduled Tasks' folder

.

2011-06-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-06-07 15:46]

.

2011-06-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-06-07 15:46]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.ca/

uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s

Trusted Zone: live.com

Trusted Zone: live.com\login

TCP: DhcpNameServer = 192.168.1.2 192.168.1.1

FF - ProfilePath - c:\documents and settings\brendankamps\Application Data\Mozilla\Firefox\Profiles\1ol08ubw.default\

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

Notify-TPSvc - TPSvc.dll

SafeBoot-Symantec Antvirus

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-06-27 08:32

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

Completion time: 2011-06-27 08:34:16

ComboFix-quarantined-files.txt 2011-06-27 12:34

.

Pre-Run: 52,097,077,248 bytes free

Post-Run: 52,049,006,592 bytes free

.

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

.

- - End Of File - - BEE9F0AA4C7AD95E188E6B0751E4721D

LDTate · June 27, 2011

Looks like you had a MBR infection.

We were lucky.

You can try unhide for the programs.

Download unhide.exe & save it to your windows folder:

Right click on unhide.exe and select Run as administrator (In case you have Vista or Win7)

Reboot

This will unhide folders/files that were set to be hidden by the infection you had.

Let me know if that solved your problem.

bkamps · June 27, 2011

Most of the Start Menu programs are still missing but I can deal with that , I am still having the delay/ freezing when I open the internet or Outlook but it is not as bad as before.

Thank you so much for your help.

LDTate · June 27, 2011

Maybe this will help.

Good job

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

Click START run
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7

Click START Search
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

If you used DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

The application window will appear
Click the Re-enable button to re-enable your CD Emulation drivers
Click Yes to continue
A 'Finished!' message will appear
Click OK
DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good

Make your Internet Explorer more secure - This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to Prompt
6. Change the Download unsigned ActiveX controls to Disable
7. Change the Initialize and script ActiveX controls not marked as safe to Disable
8. Change the Installation of desktop items to Prompt
9. Change the Launching programs and files in an IFRAME to Prompt
10. Change the Navigate sub-frames across different domains to Prompt
11. When all these settings have been made, click on the OK button.
12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
13. Next press the Apply button and then the OK to exit the Internet Properties page.
[*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
[*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.
[*]Using a secure browser plugin M86 SecureBrowsing makes it safe to search, surf and socialize online. This free browser plug-in displays security icons next to links on search engines and social networking sites like Facebook, Twitter and LinkedIn, so you'll know which pages are safe and which ones to avoid.
•Free browser plug-in for Internet Explorer and Firefox
•Real-time safety ratings
•Ideal for Facebook, Twitter and LinkedIn
[*] JAVA Click this link and click on the Free JAVA Download
[*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

The full version of Malwarebytes' Anti-Malware could have helped protect your computer against this threat.

We use different ways of protecting your computer(s):

Dynamically Blocks Malware Sites & Servers
Malware Execution Prevention

Save yourself the hassle and get protected.

bkamps · June 27, 2011

Thank you, computer is running great!

LDTate · June 27, 2011

You're more than welcome.

Glad we were able to help

Peace be with you

LDTate · June 27, 2011

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.

Google redirect and Firewall disabled

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