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Syntax Error While Updating


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OS: XP 32Bit Pro, on a corp. domain, I am domain admin

Version: 1.151.0.1200

Windows firewall disabled

Error while updating: An error has occurred. Please report this error code to our support team. PROGRAM_ERROR_UPDATING (536870915, 0, Syntax error)

Proxy server is set correctly, same with login for proxy (domain admin).

I was able to update before with these same settings. The software updated to this version and I cannot go further. Database is 24 days old.

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Hello swiftfire: :welcome:

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer, then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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Hello swiftfire: :welcome:

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer, then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

We are using the free edition of malware bytes, is this support free or fee based?

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Hello swiftfire,

As per the EULA for MBAM any company using MBAM requires corporate licensing for each system with MBAM installed. Otherwise, it is illegal to continue using our software in a corporate setting.

Please contact corporate-support@malwarebytes.org and we can then discuss the options for your company further.

Thank you very much for your understanding. :)

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  • 5 weeks later...

I'm having the same problem does anyone have a fix?

We are a corporation but there is no way that we are going to buy corporate licensing lol. We'll continue to use free no matter what.

It definitely ISN'T illegal to use free malware bytes at a company that is just silly. Funny though lol. Good way to scam customers.

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