Malwarebytes Comes Up Clean But . . .

[SarahP]

I ran the quick scan and the full scan, and both came up empty. But I know something is still wrong because it took 11 hours to run the full scan. My regular antivirus software is disabled and won't come back on. I can't access the internet. It takes my computer forever to boot up, even in safe mode. Obviously something is wrong. Help!

[daledoc1]

Hello and welcome, SarahP:

If you think your computer problems are NOT malware-related, then please take a look here for an excellent tutorial: http://forums.malwarebytes.org/index.php?showtopic=81990

OTOH, if you think you may be infected, please choose from the following 3 options, as we cannot work on detection or removal in this particular sub-forum.

There are 3 support options from which to choose:

[*] Option 1

[SarahP]

Thank you!

[daledoc1]

You are most welcome!

daledoc1