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Icons on desktop don't work


Raffa
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Hi, today I got infected with "Personal Shield Pro" so I downloaded Malwarebytes' Anti-Malware and I did a quick scan. The virus seems to have gone but now all the icons on my dektop won't work. Whhen I click on an icon, a window pops up saying "Open with". Can someone please help me? I'm using a Windows Vista.

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Greetings :)

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)

There are 6 different versions. If one of them won't run then download and try to run the next one.

Vista and Windows 7 users need to right click and choose Run as Admin

You only need to get one of them to run, not all of them.

  1. rkill.exe
  2. rkill.com
  3. rkill.scr
  4. rkill.pif
  5. WiNlOgOn.exe
  6. uSeRiNiT.exe

Once that's done, if you're still having issues then please do the following:

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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Thanks.

I tried downloading Rkill but none of the links worked out because the computer won't let me run .exe programs anymore, the "open with" window always pops up. I'm asking for help at that other forum you recommended. Anyway, thanks again!

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