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Hijacked browser - out of ideas


sini

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I'm at a loss as to how to fix this problem. Whenever I open a link or try to search using IE, I get redircted to various sights. I have run HJT and the log is below. I had previously run HJT and discovered numerous trojans. I tried to install Malwarebytes (both in safemode and normal) but it will not let me finish installing. I can get the setup file to launch and it looks like it's almost completed until it arrives at "Finishing Installation..." The program then freezes. I've tried to rename the program but still no luck. I've already removed some trojans ( TYSHB36RFJDF.DLL , CSRSSC.EXE ). I've also ran adaware, scanned for viruses, but the problem remains. Please help!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:33:32 PM, on 12/22/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Novell\XTAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

C:\Program Files\Sophos\Remote Management System\RouterNT.exe

C:\Program Files\UPHClean\uphclean.exe

C:\WINDOWS\system32\NWTRAY.EXE

C:\WINDOWS\system32\iprntctl.exe

C:\WINDOWS\system32\iprntlgn.exe

C:\Program Files\DellTPad\Apoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DNA\btdna.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Documents and Settings\laptop\Desktop\jimmy2.exe

C:\WINDOWS\TEMP\is-0834C.tmp\jimmy2.tmp

C:\Program Files\test\jMalwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [iPrint Tray] C:\WINDOWS\system32\iprntctl.exe TRAY_ICON

O4 - HKLM\..\Run: [iPrint Event Monitor] C:\WINDOWS\system32\iprntlgn.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\DNA\btdna.exe"

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1212418394106

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1212419264920

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD42/JSCDL/jr...ows-i586-jc.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL

O22 - SharedTaskScheduler: FGYbf743iujndsfAfsdfd - {D5BF49A2-94F1-42BD-F434-3604812C807D} - (no file)

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe

O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe

O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe

O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe

O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe

O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--

End of file - 5750 bytes

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Hello sini and welcome to MalwareBytes forums,

1. Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}

=

Start HijackThis. Look for these lines and place a checkmark against each of the following, if still present

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
Click on Fix Checked when finished and exit HijackThis.

Make sure your Internet Explorer (& or any other window) is closed when you click Fix Checked!

That will keep BitTorrent from starting up at each Windows session start. I would urge you to actually de-install it since peer-to-peer filesharing apps are risky.

I do not recommend their use since such filesharing/downloading from unknown sources is one of the leading causes of transmission of malware.

"File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

=

Download to your Desktop FixPolicies.exe, by Bill Castner, MS-MVP, a self-extracting ZIP archive from here:

http://cid-6aaab341ce47c5c2.skydrive.live....FixPolicies.exe

  • Double-click FixPolicies.exe.
  • Click the "Install" button on the bottom toolbar of the box that will open.
  • The program will create a new Folder called FixPolicies.
  • Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd.
  • A black box will briefly appear and then close.
  • This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.

=

Using Internet Explorer browser only, go to ESET Online Scanner website:

  • Accept the Terms of Use and press Start button;
  • Approve the install of the required ActiveX Control, then follow on-screen instructions;
  • Enable (check) the Remove found threats option, and run the scan.
  • After the scan completes, the Details tab in the Results window will display what was found and removed.
  • A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt.

Look at contents of this file using Notepad or Wordpad.

The Frequently Asked Questions for ESET Online Scanner can be viewed here

http://www.eset.com/onlinescan/cac4.php?page=faq

  • From ESET Tech Support: If you have ESET NOD32 installed, you should disable it prior to running this scanner.
    Otherwise the scan will take twice as long to do:
    everytime the ESET online scanner opens a file on your computer to scan it, NOD32 on your machine will rescan the file as a result.
  • It is emphasized to temporarily disable any pc-resident {active} antivirus program prior to any on-line scan by any on-line scanner.
    (And the prompt re-enabling when finished.)
  • If you use Firefox, you have to install IETab, an add-on. This is to enable ActiveX support.

=

Download GMER from here and Save the zip file to your Desktop.

Right Click the Zip and Select "Extract All"

Double-click gmer.exe to launch the program. (If you get an immediate message about rootkit activity, ignore and proceed with instructuions please)

Click on the Rootkit Tab and on the right side, untick the Registry box, then click Scan.

Once the scan is done, hit the copy button, then open notepad and paste the results here for me to see.

=

Download DDS and save it to your desktop from http://www.techsupportforum.com/sectools/sUBs/dds here or http://download.bleepingcomputer.com/sUBs/dds.scr or

http://www.forospyware.com/sUBs/dds

Disable any script blocker if your antivirus/antimalware has it.

Then double click dds.scr to run the tool.

When done, DDS.txt will open.

Click Yes at the next prompt for Optional Scan.

  • When done, DDS will open two (2) logs:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop.

Please include the following logs in your next reply:

the Eset scan log,

the GMER log

DDS.txt

Attach.txt

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