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Malwarebytes' Unusual Slow down...


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I'm not too sure when this issue started occurring... but i believe it was after malwarebytes' 1.50

Anyways...

My pc stats are:

Intel core i7 920 @ 3.6GHz

12GB DDR3 1600MHz ram in triple channel

ASUS HD4870 1GB GDDR5 @ 815/1000

Windows 7 Ultimate SP1 x64

i know my pc hardware is not the issue :)

Ok i have Service pack 1 installed and antiviruses below..

I used to have Mcafee Antivirus 8.7i installed, no issues with previous versions of malwarebytes' (pre 1.50)

I now have bitdefender total security 2011 installed, Mcafee uninstalled, i had no issues with previous versions of malwarebytes' (pre 1.50)

The issue I'm having is an unusual slow down after

1. i 'right click' on the taskbar notification icon and selecting update.. basically doing a manual update

OR

2. opening the main GUI of malwarebytes'

what slow down?..

1. start menu takes longer then usual to appear (basically 2-3sec delay rather then being instant)

2. explorer/application windows take longer to open up, basically does not show graphics right away..

how to describe this... well the application window opens up (lets say Windows live messenger) instead of the window opening up right away showing contacts/graphics, i will see the window open up, inside will be all white (as if its not responding), then the contacts/graphics will appear a fraction or two later.

how i fix it?

i log off then back in and then windows is back to its normal state

Let me know if anyone else having these symptoms... kind of frustrating having to logoff and back in each time that issue/slow down comes back :S

Thanks,

Sambuca

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Hello and :welcome:

You could start with adding the exclusions below....

Setting Exclusions for Malwarebytes' Anti-Malware in BitDefender 2011 Products:


  1. Open BitDefender
  2. Click Options and select Expert View
  3. Click on Antivirus on the left, then click on the Exclusions
  4. Click the checkbox next to Exclusions are disabled so that it says Exclusions are enabled
  5. Click the + on the upper right to add a new exclusion
  6. Ensure Exclude by file/folder path is set, then click Next
  7. Click Browse
  8. Click the + next to My Computer or Computer
  9. Click the + next to C:
  10. Click the + next to Program Files Note: In 64 bit Windows versions this will be C:\Program Files (x86)
  11. Click once on Malwarebytes' Anti-Malware and click on OK
  12. Repeat steps 5-9 and then click the + next to Windows
  13. Click the + next to System32
  14. Click the + next to drivers
  15. Click once on mbam.sys and click on OK
  16. Do the same for the following file:

    • C:\Windows\System32\Drivers\mbamswissarmy.sys Note: In 64 bit Windows versions this will be C:\Windows\SysWOW64\Drivers\mbamswissarmy.sys

[*]click Next

[*]click Finish

[*]click Apply

[*]In the Antivirus tab click on the Whitelist button on the bottom and add the following URL:

data-cdn.mbamupdates.com

[*]Click on Apply and then close the BitDefender window

Setting Exclusions for BitDefender 2011 Products in Malwarebytes' Anti-Malware:


  • Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files and click once on BitDefender and click OK
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files\Common Files and click once on BitDefender and click OK
  • Close Malwarebytes' Anti-Malware

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hmmm......

..well all be damned lol that seems to have done the trick.. (couldn't add the address to white list due to it being recognized as a non normal website address) anyways i did a test updating and opening main GUI windows and all seems fine right now, will post back if anything changes..

if i don't, well..., thanks for the fix/quick reply :)

...i dunno y i didn't think of doing that tho lol

Thanks,

Sambuca

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