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Quarantined Files

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I performed a scan on Malwarebytes yesterday to remove a trojan virus. I accidentally deleted all of the items in the quarantine and as a result I am having problems with most of the programs on my computer. Many programs won't item, desktop icons won't work, etc. I think this is because I must have accidentally deleted needed registry files, etc. I don't want to have to re-install all of the various programs. Is there a way to recall items that you have deleted from the quarantine? Or are they truly gone forever?

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Greetings :)

It's likely that during removal, some part of the infection messed up your settings. Please do the following, making sure to include a description of your issue (a link to this very topic should suffice) and someone will assist you with the issue. Also note that your best bet would be to contact support@malwarebytes.org as described below since you are trying to recover the quarantined files:

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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