Jump to content

Please help! Install_Flash_Player.exe


Recommended Posts

All of my shortcuts have disappeared and the owner part, along with many other such as downloads, of my control panel have been empty since a trojan called "install_flash_player.exe" has been popping up. I ran Malwarebytes Anti-Malware and this took away 10 or so trojans and it said it needed to restart the computer to finish removing them. I rejected it because I wanted to scan my computer again, just to be safe. My shortcuts and control panel are still empty. Only my start key has stuff in it. Please let me know if i should restart my computer, if my computer is safe, how I should fix it, and how i can get my folders and shortcuts back.

PS: I did get pop ups saying my hard drive was in danger and that i needed to restart my computer but i disregared them.

PPS: The pop ups for the trojans and the hard drive in danger have stopped appearing.

Link to post
Share on other sites

post-32477-1261866970.gif

Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs for these tools, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Download unhide.exe & save it to your windows folder:

Right click on unhide.exe and select Run as administrator (In case you have Vista or Win7)

Reboot

This will unhide folders/files that were set to be hidden by the infection you had.

Let me know if that solved your problem.

Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.