Jump to content

program error updating 2,0, create file


Recommended Posts

had to restore from system image after a virus problem, to a date before i purchased mbam pro. i re-registered, but now i can't get any updates, and keep getting this message. Thanks Liz

http://forums.malwarebytes.org/index.php?showtopic=87265

see above link liz, i got the exact same error after i did a system restore...

mods please delete if the above is not allowed..

great support on here imho

regards

noble1

Link to post
Share on other sites

Hello and :welcome:

Doing a reinstall by following the instructions below should fix your issue.

Please do the following:


  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Link to post
Share on other sites

You are quite welcome, I appreciate the follow-up to let me know everything is working well for you.

If you have any other questions or issues arise in the future please do not hesitate to create a new topic describing your issue in detail. A friendly forum helper will be glad to assist you.

Thank you very much! :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.