Bgingarfield Posted June 13, 2011 ID:440188 Share Posted June 13, 2011 Hi, I am having a problem with a virus that presents itself as "XP Antispyware 2012". No idea how I got it as I haven't downloaded anything but msn, etc. Anyways, I haven't been able to find any articles on it yet. It will not let me open Malwarebytes Antimalware which was previously installed on the computer, and downloading Malwarebytes Antimalware on a seperate computer flash drive under a different name won't work either. When I open the device driver and look under Non-Plug and Play drivers, the specified file which I am supposed to disable does not exist. Any websites I try to load in internet explorer or firefox are redirected to a page by the virus informing me that the page is infected. AVG will not install either- in fact, I believe that trying to install AVG is somehow what triggered the virus. What now? : ( Link to post Share on other sites More sharing options...
Firefox Posted June 13, 2011 ID:440194 Share Posted June 13, 2011 Hello, and Welcome to MalwarebytesIf you think you are infected, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:You have 3 Options that you can choose from as listed below:[*]Option 1 Link to post Share on other sites More sharing options...
rgabbard Posted June 13, 2011 ID:440563 Share Posted June 13, 2011 What I typically do with the fake anti-virus stuff is install MBAM in safe mode, browse to the executable (C:\Program Files\...) and rename it to explorer.exe. Reboot into normal mode browse so the explorer.exe file that you just renamed and launch and update, then scan. Link to post Share on other sites More sharing options...
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