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Malwarebytes makes my computer crash

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Hello there,

I have been using Malwarebytes for some time now without any problems. Last week I bought a new laptop and cloned the old hard drive to the new one so that I can make transition easier. After the cloning was finished, I ran Malwarebytes on the new system. It identified some adware which I asked to be deleted. After deletion Malwarebytes requested a restart to complete the operation. At restart I get a BSOD with error 0x0000007e. Safe Mode results in the same BSOD. Fortunately I was able to recover using the last successful configuration.

I have recreated the problem at least 4 times so far. Every time Malwarebytes asks for a restart and then my computer crashes.

Any idea what the problem may be?

Many thanks for your software and your help


Specs: Fujitsu Lifebook AH531, i5-2410 4GB RAM 640 GB HDD, Windows XP Pro 32bit SP3

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Hello and :welcome:

Not sure how you did you cloning, but you can only clone on computer to a like computer or you will get problems.

Also since you are finding infections when you scan you need to have the experts take a look at your logs and they can help you remove the infection. Please follow the instructions below....

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

[*]Option 1

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