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Win-Core-Memory Found


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Hello, I am having problems getting rid of this infection that MWB is finding and quarantining at each startup. I did get infected with some viruses recently which I believed to be resolved following Avast deleting and/or quarantining them. I tried to copy/paste the DDS text per the instructions but it was too long for the post apparentally. So both files are attached

ark.zip

DDS.txt

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Hello and welcome, miryokuteki::

Sorry to hear that your computer may be infected.

Alas, we cam not review logs or work on malware removal in this particular part of the forum.

However, free, expert assistance can be found at the malware removal-HJT forum.

Here's how to get started:

1. First, please go to THIS PAGE, print out, read and follow as many instructions as you can, skipping any you are unable to complete. (It looks as though you have started the process by running DDS, which is good!)

2. Then, please describe your computer's symptoms as best you can and post the requested logs 9both MBAM and DDS logs) by starting a new thread at the Malware Removal-HJT forum . (Please use copy/paste to include the scan results in your post, rather than attaching the log files to your post.)

One of the authorized, trained experts will then assist you as soon as possible for one-on-one malware detection and removal.

When you post, please be sure to select Track This Topic & choose one of the email options, so that you will be notified when someone responds.

Please be patient and allow at least 24-48 hours before bumping your thread; the "0" reply count will help the experts screening the forum to recognize that you are still waiting for help.

Other Support Options:

--- Alternatively, as a paying customer using MBAM PRO, you may wish instead to start a support ticket by contacting support at: support@malwarebytes.org; or

--- Premium, fee-based support options are available here.

NOTE: If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do, in order to ensure that you receive prompt assistance.

Also, please use the "Add Reply" button when replying here & at the other boards, so that it will be easier for everyone to follow the thread.

I hope this gets you started on cleaning up your system,

daledoc1

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