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XP Professional Systems painfully slow on startup


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The systems I have tried this on:

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Dell Latitude E6500, D630, E5420, E5410

2 gb ram

Windows XP professional sp3

McAfee Virus and Spyware Protection Service

McAfee Browser Protection Service

Aim Pro

Problem:

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I installed Malwarebytes then installed McAfee and my machines freeze. I have to do a hard shut down. I uninstalled MWB using mbam-clean.exe, then installed Mcafee, installed Malwarebytes then added McAfee to the Ignore list of Malwarebytes

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Hello and :welcome:

It sounds like your issue is that McAfee and Malwarebytes are not playing good together on XP. You have to see if your version of McAfee lets you add exceptions for Malwarebytes.

Please exclude the following files from your Antivirus Software (not sure what version of you are using):

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well

For Windows XP:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  • C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well

Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:

data-cdn.mbamupdates.com

The FAQ contains examples of setting file exclusions for some known AV products

Please post back and let us know how it went.

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